Senior Workplace Experience Coordinator

3 weeks ago

Vancouver, Canada Demonware Full time

Job Description:

Your Mission

The Dublin Workplace Experience Senior Coordinator reports directly to the Workplace Experience Manager based in Vancouver, Canada and must have the ability to work under pressure, demonstrate active listening and exhibit organizational skills as well as coordinate Demonware events in Dublin and partner with Shanghai. This position must apply skills including team-based interaction, project management, goal setting, and administrative support. This is a demanding, fun, and diverse role that includes a mix of administrative tasks, project coordination, and creative work.

What you bring to the table

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

Coordinate office maintenance requests, collaborating closely with vendors to ensure timely repairs and upkeep. Responsible for providing regular status updates on projects and initiatives Handle mail and shipping services, keeping communication seamless and efficient. Oversee procurement processes for office supplies and equipment, ensuring on-time invoice payments and overseeing inventory. Organize the office layout, ensuring space is optimized and inventory is consistently stocked.

Vendor Management & Facility Support

Build and maintain strong relationships with external vendors. Liaise with facility management vendors (e.g., cleaning, catering, security) to ensure the office environment is always operating smoothly. Collaborate with IT department on all office equipment

Event Planning & Coordination

Ensure effective management of Dublin meeting room calendars. Organize offsite events, managing all aspects such as travel, food, AV, and venue arrangements. Serve as the main point of contact for internal events, ensuring clear communication with staff at every stage of planning and execution. Lead administrative procedures for events, supervising all expenses, invoices, and maintaining alignment with the budget and timelines.

Team & Employee Support

Comfortable establishing business relationships with Dublin management, enabling collaboration and ideation. Partner with HR and Health & Safety teams to update and maintain office policies as needed, ensuring a safe and compliant work environment. Assist in onboarding new hires by coordinating setups, IT arrangements, and office tours, making their first day experience smooth and welcoming. Address employee queries relating to workplace experience, office policies and travel. Provide support to some remote employees within Europe. Work within the annual budget, ensuring accurate and timely reporting of expenses. Assist the Workplace Experience Manager with various projects to enhance the hybrid environment. Support the studio with additional ad-hoc tasks as needed to maintain an efficient and organized workspace.

Minimum Requirements

Friendly, approachable demeanor with a customer-service attitude, ready to support employees and visitors alike. 5+ years of experience in Office Management, Administrative Assistance, Project Management Proficiency in MS Office (Excel, Outlook) and experience with purchasing and expense management systems like Oracle iProcurement. Strong ability to prioritize tasks and manage workload effectively. Confident in decision-making and taking initiative. Skilled in conducting surveys and driving process improvements. Comfortable working with a remote manager in a different time zone and building relationships with local Dublin leadership. Ability to travel to Canada/USA, potentially to assist with onboarding activities. Able to capture minutes and action items. This is not a hybrid or remote role and requires 5 days a week in the office.

Your Platform

Demonware is a member of the Activision family of studios. We work alongside engineers and creatives at our AAA partner studios and deliver the online and data services required by our massive franchises. We have launched well over games, and our services connect multiple millions of players each day into epic entertainment experiences.

While Call of Duty continues to push us to build bigger and better systems year on year. We also have a strong history of supporting great franchises such as Tony Hawk, Crash Bandicoot, Destiny, Diablo, Guitar Hero, and Skylanders.

Our success comes from our talented and passionate people. Our work environment is welcoming and collaborative, we deliver on time and at scale.

Our World 

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up.

Ready to Activate Your Future?

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to . General employment questions cannot be accepted or processed here. Thank you for your interest.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

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