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Workplace Experience Specialist

6 months ago

Vancouver, Canada Vancouver Airport Authority Full time

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Within our organization, our Culture team plays a crucial role in fostering a diverse and connected team, embracing flexibility, adaptability, and inclusivity. We lead the initiatives that cultivate purpose and belonging, empowering our employees to make a positive impact in our community.

**Position overview**

Are you a driven and innovative professional? As our **Workplace Experience Specialist**, your success will be defined by your ability to combine a service-oriented mindset with an analytical approach. Utilizing your expertise in workplace experience, you will oversee space planning, identify opportunities for amenities and services, and create a consistent experience throughout our worksite. Collaborating with cross-functional teams, you will operationalize your ideas, fostering a connected and engaged workforce, positively impacting workplace culture, and supporting our people in serving our community.

**Key responsibilities include**:

- Workplace Design and Space Planning: Utilize your investigative mindset to deliver data-driven space planning and office allocations that cater to the diverse needs of our workforce. Create efficient and functional workplace layouts that promote productivity and collaboration while fostering a sense of community among employees.
- Employee Engagement and Connectivity: Develop and implement strategies to enhance employee engagement and connectivity within the workplace. Utilize your service-oriented background to identify opportunities for improving the employee experience, fostering teamwork, and promoting employee well-being.
- Policies and Standards: Develop and implement workplace policies, procedures, and standards that support the organization's strategic priorities. Assess the effectiveness of existing policies and identify areas for improvement. Ensure compliance with regulations and industry standards, promoting a safe and inclusive workplace culture.
- Technology Integration: Stay up-to-date with emerging workplace technologies and leverage your knowledge to identify and implement innovative solutions, identifying opportunities to streamline processes, improve communication, and facilitate collaboration, enhancing the overall workplace experience.
- Collaboration and Stakeholder Management: Collaborate with colleagues across various departments, such as Environment, Wellbeing, Information Technology, Health and Safety, and Maintenance, to align workplace initiatives with broader organizational goals.

**Key qualifications include**:

- Diploma or higher in business administration, human resources, facilities management, or a related field; and/or a combination of formal training and industry work-experience of about 3 years.
- Proven experience in workplace experience, workplace design, or related roles, with a strong service-oriented background.
- Possess a systems mindset with the ability to leverage data and metrics to drive informed decision-making.
- In-depth knowledge of workplace best practices, industry trends, and emerging technologies.
- Strong collaboration and stakeholder management abilities, building effective relationships across diverse teams.
- Excellent project management skills, including the ability to prioritize and manage multiple initiatives.

**Who We Are**

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. We strive to provide an environment that reflects the diversity of our communities, allowing us to better serve them.

Join us on this journey as we continue to transform our airport to better serve our communities.