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Collections Specialist

3 months ago

Waterloo, Canada Robert Half Full time
To succeed in this Collections Specialist position, you will need to be a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance or business administration. This Collections Specialist role will be based in the Waterloo, Ontario region and will be a long-term contract / temporary employment opportunity. If you're looking for work as a Collections Specialist, you can nourish your career at this growing company if you contact Robert Half today

Major responsibilities

- Head all billing and reporting activities in response to deadlines

- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

- Oversee and update customer files to ensure data accuracy

- Ensure bankruptcy filings are processed in the correct manner when received

- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Manage inbound and outbound collections calls and correspondence

- Process Payments

- Log all customer payments to the correct reports
- Microsoft Excel experience desired

- Accounts Receivable (AR) experience

- Strong familiarity with customer service

- Collector experience required

- NetSuite experience

- 2+ years of prior high volume collections experience

- Ability to analyze and make decisions on customer accounts

- Excellent oral and written communications skills

- AA or BS/BA in Accounting preferred

- Earlier experience working with various types of accounting software desired

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. - whenever you choose - . , notifications of AI-matched jobs, and much more.

. All applicants applying for Canadian job openings must be authorized to work in Canada.

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