Group Collections and Commissions Specialist

2 weeks ago

Waterloo, Canada Equitable Full time

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable today.

**Position Title**: Group Collections and Commissions Specialist

**Reports To**: Manager, Group Collection and Commissions

**Department**: Group

**Term**: Permanent Full-Time

**Work Arrangements**: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

**The Opportunity**: Equitable is growing We are looking for a Group Collections andCommissions Specialist to join our Group Actuarial team

The Specialist is responsible for completing Group Collection and Group Commission activities. We are a busy team, so multi-tasking, a high level of accuracy and attention to detail are a must along with your focus on efficiency. If you thrive in a fast-paced, results-driven environment, we’d love to hear from you.

**What you will be doing**:

- Various Premium Collection and Advisor Payout Tasks, including:

- Incoming payment processing
- Billing
- Processing transactions on our administration system
- Working with various departments and resolving customer inquiries
- Contribute to bank and premium reconciliations
- Advisor payout processing
- Supporting workload management for overall Group Collections and Commissions team

**What you will bring**:

- Self motivated and strives for continuous improvement
- Post secondary education
- Minimum 2 years of collections and commissions processing related insurance industry experience
- Strong attention to detail and high degree of accuracy
- Excellent verbal/written communication and interpersonal skills
- Excellent problem solving and analytical skills
- Ability to prepare MS Excel based numeric reconciliations and Pivots

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regular EQ Together events focused on company togetherness and collaboration

Job specific recruitment testing will be administered for this role
As part of the recruitment/offer process you will be required to:

- Provide two professional references (minimum one supervisor and above)

To learn more about Equitable, we encourage you to explore our organization.

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