Security Console Operator

2 months ago


Ottawa, Canada Paladin Security Full time

Overview

Paladin Security: Making the World a Safer and Friendlier Place Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Job Skills / Requirements

Position: | Part-Time Console OperatorSite: | Ciena Corporation Hours: | Friday and Saturday 2300-1100 hoursPay rate: | $21.50/hour 
Job Responsibilities

Dispatching alarm and occurrence responses  Coordinating scheduling changes, book-offs, etc.  Documenting all information into comprehensive reports  Escalating situations to stakeholders as required  Ensures necessary procedures are followed in the event of emergencies such as bomb threats, fires, and break and enters etc.  Liaise with local emergency services and client personnel  Provides briefings to management, supervisors and staff as required  Patrolling  Other duties as assigned Job Requirements:

Experience in Control room with CCTV & Access Card System Valid Security License for the province of Ontario Valid (WSIB Approved) First Aid Certificate Level C  Skills/Knowledge/Abilities of the job: 

Functional ability with the Windows operating system and Windows Office software such as Excel and Word Ability to multitask and prioritize tasks  Familiarity with Tracktik is considered an asset Superior customer service and professionalism Above average English communication skills, both verbal and written; French is considered a strong asset  Ability to function independently and multi-task effectively in a dynamic environment Previous Operations Centre experience would be considered an asset 

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