Security Console Operator
4 weeks ago
Paladin Security is seeking a highly skilled and experienced Security Console Operator to join our team. As a Security Console Operator, you will be responsible for dispatching alarm and occurrence responses, coordinating scheduling changes, and documenting all information into comprehensive reports.
Key Responsibilities:- Dispatching alarm and occurrence responses
- Coordinating scheduling changes, book-offs, etc.
- Documenting all information into comprehensive reports
- Escalating situations to stakeholders as required
- Ensuring necessary procedures are followed in the event of emergencies
- Liaising with local emergency services and client personnel
- Providing briefings to management, supervisors, and staff as required
- Patrolling
- Experience in a control room with CCTV and Access Card System
- Valid Security License for the province of Ontario
- Valid First Aid Certificate Level C
- Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
- Functional ability with the Windows operating system and Windows Office software
- Ability to multitask and prioritize tasks
- Familiarity with Tracktik is considered an asset
- Superior customer service and professionalism
- Above average English communication skills, both verbal and written; French is considered a strong asset
- Ability to function independently and multi-task effectively in a dynamic environment
Paladin Security is committed to providing a safe and friendly work environment. We believe in promoting from within, respecting people and their differences, and providing high-quality service. If you have the skills and experience we're looking for, we encourage you to apply.
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Security Console Operator
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