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Student Services Advisor and African Canadian Supports
4 months ago
What you'll do
Responsibilities
What you will be doing…
You will be helping students make decisions, solve problems, and meet goals that maximize their college experience. You will work to engage and support a caseload of students - including prospective, transitioning-in, current, and transitioning-out students. You will also provide culturally relevant services and supports for African Canadian students and support other Student Services staff in developing awareness and skills in working with students in a culturally inclusive environment. You will be planning and delivering events, activities, and interactions which support student growth, engagement, and leadership. You will be advising students in areas of Accessibility, Career, Enrolment, Finance, Learning, Student Life, and Wellness.
For example, you will:
Help students to explore, set and meet academic and personal goals for their College experience Provide opportunities for students to explore career and employment options; Help students make decisions about academic enrolment, options, and policies; Assist students in planning how to meet their financial commitments to the college; Use recreational, cultural, and social events and activities to engage students.You will be a member of campus and provincial Student Services and Advising teams, that provide a continuum of integrated services and opportunities to students in-person, online and in blended environments. You will initiate and build partnerships with Academic Chairs and Faculty in order to provide services tailored to the unique needs and opportunities of students and programs.
What you'll need
Qualifications
Qualifications and Occupational Experience:
The minimum educational qualification for this position is an undergraduate degree. A degree focused in Student Affairs, African Canadian or Indigenous Studies, Adult Education, Education, or Social Science majors would be considered an asset. You have a minimum of three years (full time equivalent) of recent and relevant occupational experience in student services or supporting adults in personal, academic, and/or career development and service delivery in African Canadian settings. Occupational experience that includes supporting Arican Canadian/ Black students would be considered an asset. You are familiar with and comfortable using computer applications such as the Microsoft Office Suite and email. Experience using an Enterprise Resource Planning (ERP) system such as PeopleSoft would be considered an asset. You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience. You have experience supporting/providing service to students and prospective students.Relevant Skills and Knowledge
You demonstrate a commitment to inclusion, diversity, equity, accessibility, and anti-racism. You have knowledge of the Nova Scotian African Canadian community, supports and resources. You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues. You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction. Your superb team working skills enable you to contribute positively to a team environment. You have specific technical occupational knowledge and skill in student advising and career development. You are known for your problem solving and critical thinking skills. You are a strong communicator. You possess excellent coordination skills specifically related to providing support and planning events for a large caseload. You have proven records and information management skills and abilities specifically related to creating and managing student records. You demonstrate a strong commitment to excellence in the provision of student support. You are dedicated to life-long learning related to emerging technologies that support student services, and evolving practices. You have a strong knowledge of supports and resources in the local African Nova Scotian community.