Client Service Supervisor

5 days ago

St Thomas, Canada Closing the Gap Healthcare Group Full time

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are looking for a Client Service Supervisor who can be autonomous in leading and supporting a multidisciplinary team consisting of Personal Support Workers while also supporting our clients. Our next Client Service Supervisor will thrive in a forward-thinking culture where being a self-starter and taking initiative will drive the success of their role leading the team.Step into a world where diversity isn't just valued — it's essential

This is a fantastic opportunity for a Client Service Supervisor who specializes currently within their discipline to step into a business leadership role where flexibility and being a team player will be key. Closing the Gap is one of Ontario’s largest healthcare companies and we welcome candidates who have experience leading and supervising a team. If your passion is rooted in all things leadership and you have a passion for building strong rapport and relationships, then this role will be right up your alley.

This is a contact role for one year, in a hybrid environment of home and in-office based in our St. Thomas office. With strong possibility to be extended in a permanent role. 

What you will be doing:

You will be responsible for the day-day management and coordination of the services your staff will provide to the community. You thrive on being a self-starter and can work well under minimal supervision. You can work in a team but are proven to be reliable while working independently. You are a problem solver at heart and when problems do arise you are able to find solutions and able to provide the best customer service possible. You are driven and thrive off delivering the best service possible to staff and clients.

Skills needed for success:

Preferably a RN or RPN wih active registration and in good standing with college of nurses of Ontario You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast paced environment. Solid background in a healthcare setting and comfortable in dealing with clients who have dynamic and complex cases. Highly organized, with ability to multitask conflicting priorities. Excellent communication skills, both written and verbal. Supervisory or managerial experience is an asset but not required. Ability to build relationships with internal and external stakeholders.

What you can expect:

As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:

Competitive total compensation package Registered Retirement Savings Plan (RRSP Matching) Group benefits including medical and dental Generous vacation package In depth training and orientation to set you up for success A culture of performance recognition and appreciation A commitment to excellence

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