Supervisor, Security

3 weeks ago

St Thomas, Canada St. Thomas Elgin General Hospital Full time

**POSITION: Supervisor, Security**

**UNIT: Building Services and Facility Management**

**STATUS: Full Time**

**SALARY: $33.636-$42.045 hourly**

:
Reporting to the Director of Facilities Management (FM), the Supervisor is responsible to work collaboratively to ensure improvement and excellence within the department. This includes achievement of strategic goals and objectives by providing guidance, direction and support, in keeping with STEGH's mission, vision and values.

The Security Supervisor is responsible for all Parking operations at STEGH as well as the administration of the Security contract to ensure risk is appropriately mitigated at all times. This includes oversight of day to day operations including appropriate staffing levels are in place and administering HR processes and protocols related to providing orientation and training, delivering performance management, discipline, staff engagement and recruitment where necessary.

The Supervisor will provide expertise and work collaboratively with the Director of FM and their management colleagues to ensure operational efficiencies of the department(s), ultimately allowing the organization to accomplish its goal of providing an excellent patient care experience every time.

**Key Accountabilities**:

- Responsible for daily operations of the department, providing on going supervision and coaching to staff in the department.
- Investigate and respond to issues, complaints and procedural issues
- Monitors operations daily for security compliance with a complete understanding of the external security contract
- Responding to departmental RL6 (safety) events, ensuring timely completion with appropriate corrective action when needed

In support of our core values of Compassion, Accountability, Respect, Innovation and Collaboration, we look forward to hearing from leaders with strong communication skills who embrace working in a time-sensitive environment.

**HOURS**:
**SKILLS & QUALIFICATIONS REQUIRED**:

- Post-secondary diploma/degree in Police Foundations or related Security, or equivalent combination of education and experience.
- Valid and Current Private Security and Investigative Services License in Ontario required
- Minimum of 5 years of licensed Security Guard experience required
- Minimum of 2 to 5 years of progressive leadership experience, preferably in Healthcare
- Demonstrated knowledge and understanding of unionized work environments grievances, and collective agreements
- Demonstrated behaviours supporting our core values/mission
- Demonstrated track record of delivering results with excellent financial and quality management
- Demonstrated knowledge and commitment to patient and staff safety at STEGH
- Demonstrated values-based leadership and proven track record
- Demonstrated leader, ability to develop self and others through coaching, mentoring and formal processes
- Self-directed and highly motivated with excellent interpersonal and communication skills
- Ability to work with a diverse group of leaders and stakeholders
- Recognition, understanding and demonstrated Emotional Intelligence (EI), particularly emotional self-awareness, assertiveness, optimism, stress tolerance and empathy
- Experience leading in an accountable culture using evidence based leadership practices

**#IND

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