Customer Service Coordinator
6 months ago
Purpose of the position
We are currently looking for a customer service coordinator for our building located in Laval. We have the opportunity waiting for you Specifically, your daily life with us will look like : Coordinate arrivals and departures of tenants Hand over keys and access chips when new tenants arrive Carry out housing inspections upon tenant departure Coordinate lease assignments as well as internal transfers Closely monitor rent collection Respond to current customers on pricing and lease terms Perform business development and develop new marketing strategies with management approval Issue rental activity reports and proceed with renewal requests, if necessary Create physical files and enter data into the internal management system (Hopem) Manage the schedule of tenant meetings and elevator reservations Update different administrative forms and documents Interact with clients, suppliers and residents Transcribe correspondence Produce required reports Provide a high level of customer service Support the general manager in his duties Perform other related duties
The ideal person has :
Leadership, creativity, organized and ability to work under pressure Master interpersonal communication and have a customer service attitude Provide excellent customer service Business savvy Be action and result oriented
Required qualifications :
Minimum experience in a coordinator position in the real estate field Good knowledge of the Hopem management system (an asset) Bilingualism is an asset Good knowledge of the sector
What will you be offered :
Salary to be discussed Cellular provided Possibility of advancement Group insurance Floating days off Social leave Employee Assistance Program Vacation Schedule adapted to your needs and operations (flexible) Welcome and integration Program A welcoming and tight-knit team COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.-
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