Customer Service Representative

5 days ago

Laval, Canada Plant Products Inc. Full time

**Customer Service**
**Full-time Laval, Quebec**

We are a full-service supplier of fertilizer, pest management products, including biologicals and bees, seeds and other consumable goods to the greenhouse, nursery and specialty horticulture industries in Canada and the USA.

Are you a team player with a strong work ethic, a self-starter, and passionate about making a difference, then you are exactly who we are looking for

**What you’ll do**
- Process orders accurately.
- Provide exceptional customer service, by answering communications professionally and on a timely basis.
- Act as a liaison between the customer or sales representative and purchasing, operations, and finance. Must take initiative to solve customers’ issues.
- Promote and develop our list of in store items.
- Ensure open communication between all departments.
- Daily review of order status with details report.
- Customer Service is the primary contact for information on samples sent to third party laboratories.
- Ensure all orders are shipped on time in coordination with the shipper/receiver.
- Schedule and notify customers of future product deliveries.
- Deal with all customer complaints efficiently and effectively.
- Handle / process in-store orders via cash, credit and debit transactions.
- Handle credits per the customer credits procedure.
- Stocking of shelves; ensuring adequate quantities of stock are displayed.
- Advise purchasing of any stock shortfalls.
- Coordinate with sales representatives on: customer requests, issues, pricing, shipment timing, complaints, comments, etc.

**Who you are**
- Strong communicator, who thrives in collaborative environments.
- Proficient computer skills (Word, Excel, Outlook, Power Point)

**What you’ve done**
- Post-secondary education in related field

**What we offer**
- Health benefits
- Learning and development opportunities
- Employer matched RRSP
- Supportive environment

**Here we grow again**

**Salary**: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Laval, QC H7L 4S8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- French (required)
- English (required)

Work Location: In person

  • Customer Service Representative

    3 weeks ago

    Laval, Canada First aid central Full time

    **First aid central is seeking a customer service representative to join our team in Laval, QC.** As a customer service representative, you will be responsible for providing product and/or services information to customers. You will also be responsible for resolving customer complaints and inquiries. The target is to ensure excellent service standards,...

  • Customer service representative

    1 month ago

    Laval, Canada Randstad Canada Full time

    Does customer service hold any secrets for you?Do you have experience in plumbing and/or heating? Are you bilingual? I've got the job for you!This company specializing in plumbing and heating in Laval is looking for its future B2B customer service representative! 48k-50k depending on experience Flexible work schedule Long-term PERMANENTAdvantagesBenefits for...

  • Customer service representative

    1 month ago

    Laval, Canada Randstad Canada Full time

    Does customer service hold any secrets for you?Do you have experience in plumbing and/or heating? Are you bilingual? I've got the job for you!This company specializing in plumbing and heating in Laval is looking for its future B2B customer service representative! 48k-50k depending on experience Flexible work schedule Long-term PERMANENTAdvantagesBenefits for...

  • Customer Service Representative

    1 month ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Work Hours : Monday – Friday 8am-5pm, and alternating Saturdays To perform this job successfully, the individual must be able to complete the following essen

  • Customer Service Representative

    3 weeks ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Work Hours : Monday – Friday 8am-5pm, and alternating Saturdays To perform this job successfully, the individual must be able to complete the following essen

  • Ecommerce Customer Service Representative

    3 weeks ago

    Laval, Canada Kanner Comfort Distribution ULC Full time

    **Ecommerce Customer Service Representative - Role Overview**: **Ecommerce Customer Service Representative - Job Description**: As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, fully bilingual (English and French), both written...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada Strongco Full time

    **Province**: Quebec **Branch**: Laval **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Customer Service Representative (CSR) is responsible to increase sales, profitability and market share with our customers for parts and service. He or she must provide an increased level of customer support and a high level of customer...

  • Customer Service Representative

    4 weeks ago

    Laval, Canada Lifemark Health Group Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.**Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping clients...

  • Customer Service Representative

    1 week ago

    Laval, Quebec, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selectionWork Hours: Monday – Friday 8am-5pm, and alternating SaturdaysTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient...

  • Customer Service Representative

    1 week ago

    Laval, Quebec, Canada Strongco Full time

    Province: QuebecBranch: LavalEmployment Type: Full TimeNumber of Positions:1SUMMARYThe Customer Service Representative (CSR) is responsible to increase sales, profitability and market share with our customers for parts and service. He or she must provide an increased level of customer support and a high level of customer satisfaction to improve customer...

  • Customer Service Representative

    2 weeks ago

    Laval, Canada BMO Financial Group Full time

    2040-2042 boul des Laurentides Laval Quebec,H7M 2R5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    1 month ago

    Laval, Canada pt Health Full time

    Customer Service Representative -Fabreville Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative , you are passionate about your work and perform with a high level of energy,...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada Lifemark Full time

    Customer Service Representative -Fabreville Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative , you are passionate about your work and perform with a high level of energy,...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada Abatement Technologies, Inc Full time

    Abatement Technologies is looking for an energetic, dedicated, service-oriented **Customer Service Representative**. Want to join a growing company that provides innovative and reliable solutions to its customers? We are seeking an individual to join our team in **Laval, QC.** **Responsibilities**: - Serve customers at the counter or over the phone to...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Work Hours: Monday – Friday 8am-5pm, and alternating SaturdaysTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Work Hours: Monday – Friday 8am-5pm, and alternating SaturdaysTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient...

  • Customer Service Representative

    1 month ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Work Hours : Monday – Friday 8am-5pm, and alternating Saturdays To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Effective and efficient...

  • Customer Service Representative

    1 month ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Work Hours: Monday – Friday 8am-5pm, and alternating SaturdaysTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient...

  • Customer Service Representative

    1 month ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Work Hours: Monday – Friday 8am-5pm, and alternating SaturdaysTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient...

  • Customer Service Representative

    3 weeks ago

    Laval, Canada MSI Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Work Hours : Monday – Friday 8am-5pm, and alternating Saturdays To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Effective and efficient...