Customer Service Liaison

1 month ago


Laval, Quebec, Canada Cogir Immobilier Full time
We are seeking a Customer Service Coordinator for our team.

Key Responsibilities:

* Coordinate arrivals and departures of residents
* Hand over keys and access chips when new residents arrive
* Carry out housing inspections upon resident departure
* Coordinate lease assignments as well as internal transfers
* Closely monitor rent collection
* Respond to current residents on pricing and lease terms
* Perform business development and develop new marketing strategies with management approval
* Issue rental activity reports and proceed with renewal requests, if necessary
* Create physical files and enter data into the internal management system (Hopem)
* Manage the schedule of resident meetings and elevator reservations
* Update different administrative forms and documents
* Interact with clients, suppliers and residents
* Transcribe correspondence
* Produce required reports

Requirements:

* Leadership, creativity, organized and ability to work under pressure
* Master interpersonal communication and have a customer service attitude
* Provide excellent customer service
* Business savvy
* Be action and result oriented

What We Offer:

* Salary to be discussed
* Cellular provided
* Possibility of advancement
* Group insurance
* Floating days off
* Social leave
* Employee Assistance Program
* Vacation
* Schedule adapted to your needs and operations (flexible)
* Welcome and integration Program
* A welcoming and tight-knit team

COGIR Real Estate promotes access to equality in employment.

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