Application Specialist

6 months ago

Toronto, Canada Crane Co Full time

BASIC FUNCTION

The Application Specialist will provide technical and commercial sales support.This person is responsible for rapid delivery of quotations; submittal data and other information needed by Crane Regional Sales Managers and Channel Partners to help drive sales growth.This will require the candidate to develop detailed product knowledge and will require strong organizational and communication skills. The successful candidate will also participate in outside sales calls and training / product demonstrations with the sales team quarterly.

RESPONSIBILITIES AND DUTIES

·Ability to review customer specifications to determine customer needs.

·Initiate product quotes as requested from the field, collaborating with peers to ensure balanced workload for quick response

·Maintain Key Process Indicators such as new product sales, quotes wins and losses or quote response time, as requested by manager

·Assist Channel Partners and Regional Sales Managers and Operations team with technical requests and preliminary field issue troubleshooting.

·To work within a team environment with others for daily work and to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions

·Investigate customer requests for return goods, verifies consistency with established policies, and processes the RMA for approval.

·Provide Channel Partner product training as requested by the manager.

·Order entry functions and customer support functions.

·Ability to travel – up to 5% of the time, with possible increase up to 10% in time. Travel to the US head office and inter provincially within Canada to trade shows and visits to end users, and channel partners.

QUALIFICATIONS AND SKILLS

BS degree in Business, Marketing, or a related field. 0-3 years Sales/Marketing/Applications experience preferred or a good to strong mechanical aptitude. Demonstrate good organizational and time-management skills. Strong emphasis on systems thinking and understanding of rotating equipment a plus. Ability to respond with a strong sense of urgency and care to customer requests, inquiries, and problems Ability to maintain positive and constructive relationships internally and externally, even under difficult circumstances.

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

About Crane Company

Crane Company is a diversified manufacturer of highly engineered industrial products. Founded in 1855, Crane provides products and solutions to customers in the hydrocarbon processing, petrochemical, chemical, power generation, aerospace, electronics, transportation, and other markets. The Company has three business segments: Fluid Handling, Aerospace & Electronics, and Engineered Materials. Crane has approximately 7,000 employees in the Americas, Europe, the Middle East, Asia, and Australia. Crane Company is traded on the New York Stock Exchange (NYSE: CR). For more information, visit

  About Crane Pumps & Systems:

Crane Pumps & Systems is a world-class manufacturer of fluid handling systems such as pumps, accessories, and services. We provide solutions for , , , , and market segments. We are a recognized leader in meeting the ever-changing needs of today’s worldwide marketplace.

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