Application Support Specialist Junior

3 days ago

Toronto, Ontario, Canada Maarut Inc Full time

Maarut Inc is seeking a skilled Junior Application Support Specialist to join our team. In this role, you will be responsible for providing technical support for our shared hosting environment, ensuring seamless operation of client applications. Your expertise in middleware application suites, cloud technologies, and ITIL best practices will be invaluable in this position.

Key responsibilities include:

  • Incident intake and triage
  • Service request fulfillment
  • Change request assessment and implementation
  • General reporting and data analysis

Required skills and experience:

  • Middleware application suites (IBM WebSphere, DataPower, Urban Code)
  • Cloud technologies (OpenShift, Kubernetes, Ansible)
  • ITIL Incident Management and Change Management

As a Junior Application Support Specialist, you will work closely with technical and business stakeholders to ensure the smooth operation of our shared hosting environment. If you have a strong foundation in middleware technologies and a passion for problem-solving, we encourage you to apply for this exciting opportunity.

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