Advisor Implementation Human Capital

Found in: Talent CA C2 - 1 week ago

Montreal, Canada CGI Full time

Position Description:

CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses We are proud of our privileged relationships with clients, and their satisfaction rate is very high.

Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and 60, customers

We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you:
-Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll
-Never stop growing: Career Opportunities supported by a professional development plan
-Build true partnerships with your teammates, managers and clients
-Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified)
-As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us
-We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.
-Work-life balance: a flexible weekday schedule

Your future duties and responsibilities:

The opportunity that awaits you:
Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. He/She will also act as a resource person between the product and sales teams. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.
-Collaborate with all project teams to develop a strong, coherent, and scalable implementation process
-Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process
-Acts as a business domain expert for the product, training and sales teams

As part of the implementation operations:
-Collects client needs in terms of HR technological solutions
-Proposes optimal solutions adapted to the context of the client's business
-Supports the client in their implementation-related needs
-Performs the required edits in our applications
-Coordinates and carries out the quality control required for the delivery of the project;
-Trains customers (new or existing) on our different solution
-Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions
-You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area

Required qualifications to be successful in this role:

-A minimum of five years of experience in human resources and HRIS implementation
-University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience
-Knowledge and experience with HRIS intended for SMEs
-Relevant experience in HRIS implementation projects in SMEs
-Ability to communicate and make HRIS functional concepts more understandable
-Excellent communication skills in French and English, both verbal and written
-Developed sense of customer service
-Ability to handle several projects simultaneously
-Ease and high interest in working within a team
-Ability to work under pressure and meet deadlines
-Spirit of analysis, synthesis and planning
-Abilty to commute to clients premises.

#LI-LG1
#INDCGIC

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

Customer Service & Support

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