Integration Advisor
3 weeks ago
Position Description:
CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 55, customers
We are looking for a reliable and motivated individual. Are you ready to play a key role?
We are ready for you:
-Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;
-Work-life balance: a flexible weekday schedule.
-Work environment recognized as one of the best in the Canada (Great Place to Work certified);
-Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
-Career development supported by a professional development plan;
-Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
-Benefits that fit your needs: Flexible insurance plan, telemedicine, and more
You have to attend a paid full-time training of three weeks.
Your future duties and responsibilities:
You will help people and make a difference. You will bring a human touch to the relationship between clients and our company and you will be their trusted advisor. On a typical day, you will:
-Onboard new clients with payroll and the selected modules;
-Analyze and confirm needs to client satisfaction. Follow-up as required;
-Perform tests to ensure quality and follow current ISO process;
-Train the customer on the use of software and inform them about the legislation;
-Accompany the client for their first payroll run;
-Administrative tasks: billing, portal access, documentation, follow-up, etc.;
-Keep abreast of changes affecting our solutions.
Required qualifications to be successful in this role:
You will use our payroll solutions to help our customers online or over the phone.
-College diploma (DEC) in administration, accounting or related field or any other combination of education and relevant experience;
-A minimum of four years of pay experience;
-Developed customer service skills, analytical, synthesis and planning skills;
-Ability to work with Microsoft® Office tools;
-Ahuntsic College, Comprendre les principes de la paie training, or National Payroll Institute (NPI) PcP Certification (asset);
-Knowledge of accounting for general ledger interface (an asset);
- Fluent in English (an asset)
Skills:
Adv HRM - Payroll Client Management Financial Accounting Leadership-
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