Change management advisor
3 weeks ago
Position Description:
CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 55, customers
We are looking for a reliable and motivated individual. Are you ready to play a key role?
We are ready for you:
- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;
- Work-life balance: a flexible weekday schedule.
- Work environment recognized as one of the best in the Canada (Great Place to Work certified);
- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
- Career development supported by a professional development plan;
- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
- Benefits that fit your needs: Flexible insurance plan, telemedicine, and more
As a Change Management Advisor, you will play a key role in managing the change experience. You will help stakeholders embrace change, navigate through transition phases and achieve targeted objectives. As part of projects, you will develop and implement effective strategies and action plans to prepare the organization to integrate new changes and ensure member mobilization.
Your future duties and responsibilities:
- Lead, develop and execute change management strategies and plans using a structured methodology
- Collaborate with key executives, managers and relevant stakeholders to help them address operational challenges through change management strategies and initiatives
- Assess the impact of change on people, processes and technology, then use this information to implement mitigation activities and change plans
- Work closely with training/documentation, communications and development teams to develop high-level plans and ensure alignment
- Ensure execution of change management plan including communication, training, mobilization, transition, support and employee engagement
- Prepare facilitation material for presentations
- Present and follow up on change management recommendations to project governance committees
- Contribute to the evolution of change management practice within the Payroll Service Center to foster feedback and promote change initiatives
Required qualifications to be successful in this role:
- Undergraduate degree in a field relevant to change management.
- 3 years' experience in change management
- Good understanding of change management and organizational transformation approaches, tools, phases and methodologies
- Excellent oral and written communication skills
- Be a team player and able to work with all hierarchical levels of the organization
- Strong coaching and influencing skills
- Demonstrate creativity and innovation in executing change management strategy
- Ability to work in a technology- and business process-driven environment and projects
- Member of the Ordre du CRHA (an asset)
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Skills:
Analytical Thinking Customer Service & Support-
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