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Bilingual (French/English) AV Instructor

4 months ago

Fredericton, Canada ET Group Full time
Job Description

ABOUT THE ROLE

At ET Group, we're committed to excellence in AV operations, and as an AV Instructor, you play a vital role in client satisfaction, ensuring that clients fully understand and can effectively utilize the installed equipment to meet their project objectives. 

With a focus on precision, professionalism, and continuous improvement, you'll be at the forefront of delivering cutting-edge AV solutions to our valued clients.

Proficiency in AV technology and bilingual skills in French and English are essential to provide comprehensive support. 

 

ACCOUNTABILITIES 

  • Delivering interactive training sessions, either on-site or virtually, and acting as a Subject Matter Expert to address the client’s or participants’ questions or concerns.

  • Ensuring the clients’ training needs have been met.

  • Providing client feedback to the Project Manager or other pertinent roles.


Qualifications

WHAT WE'RE LOOKING FOR

  • Knowledgeable in the use and back-end management of AV technology.

  • Proficient in video conferencing software and applications, including Zoom, MS Teams, Webex, and Google Meet.

  • Dedication to maintaining up-to-date knowledge of new technologies, manufacturer training, and certifications relevant to the role.

  • Ability to obtain required security clearances and confidentiality agreements.

  • Flexibility in work hours and locations based on client requirements, with travel to various job sites and locations as needed.

  • Bilingual in French and English, highly proficient in both speaking and writing.



Additional Information

OTHER DETAILS ABOUT THE ROLE

  • Annual salary range: 65-75k CAD per year.

  • Comprehensive medical and dental coverage.

  • 3 weeks of paid vacation in your first year, with additional days accrued for tenure.

  • 6 personal emergency leave days.

  • Personal development opportunities with 20 days allocated for training and skill enhancement.

  • Extensive onboarding, mentoring, and growth potential.

  • A workplace built on trust, empowerment, and a positive atmosphere.

 

ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills. Our hiring decisions are based on qualifications, merit, and business needs.