Quality Assurance Auditor and Safety Investigator

Quality Assurance Auditor and Safety Investigator

Full-Time Position

Saskatoon SK

Join our aviation-passionate team based in the land of living skies, Saskatchewan, a great place to live and raise your family. We are Saskatchewan's largest full-service airline and here is your opportunity to join us and work with colleagues who will bring out the best of you. At Rise Air, we offer more than a job, we offer the opportunity to live and work in a vibrant, affordable, growing province, a positive environment, inspiring culture, strong values and career growth.

Rise Air is proudly 100 per cent Indigenous owned. We work together with our ownership, communities, stakeholders and industry partners to strengthen Indigenous employee relationships.

Job Purpose

Under the supervision of the Manager, Safety and Quality Systems, this position is responsible for working with multiple departments to prioritize safety and monitoring company flight operations to ensure compliance with Transport Canada approved standards. The Auditor/Inspector is responsible for conducting flight operations audits, safety investigations, making recommendations to the manager and supporting the Company in achieving the highest level of compliance and safety.

Primary Responsibilities

Safety Management

• Ensure compliance with all policy, procedures, standards, and regulations.
• Conduct investigations and audits and follow-up duties as assigned.
• Support facilitation of multidisciplinary sessions to identify possible contributing factors to the event being investigated.
• Monitor all employee and external reports of hazards, irregularities, incidents, violations, unusual occurrences, and other safety concerns submitted, and assign the investigation to the appropriate employee for investigation.
• Support employees in their investigations of hazards, incidents, accidents, occurrences, and make recommendations for resolution.
• Collaborate with supervisors/managers to establish corrective and preventative action plans and monitor implementation.
• Monitor the progress of investigations, corrective actions, follow-up, and communications, and report overdue actions or delinquencies to the manager, safety and quality systems.
• Collect information gained from the investigation process and compile into a final report supported by facts and data.
• Participate in providing safety management (SMS) training to employees in a timely manner including initial in-class and recurrent online training.
• Assist in gathering, producing, and maintaining records applicable to the SMS program.
• Assist in conducting internal audits in accordance with the company's audit program.
• Administer and promote the safety management program and online reporting system.
• Assist in determining the needs for, and coordinate the development of, required safety training courses in accordance with legislation and regulations.
• Prepare documentation and maintain files for SMS Committee quarterly meetings, record and distribute quarterly meeting minutes to participants following meetings.
• Assist with quality assurance functions as required.
• Participate in Occupational Health and Safety Committees (OHS) as required and assist in ensuring risk items are appropriately reviewed through the SMS.
• Review the safety risk profile, populate the hazard register, and make recommendations regarding the information collected as required.

Quality Assurance

• Conduct audits in support of the flight operations and maintenance quality assurance programs.
• Analyze and investigate all reports assigned including safety management system, incident investigation, risk assessment, and root cause determination.
• Develop and implement, in collaboration with department managers and/or manager of safety and quality systems, corrective action plans.
• Make recommendations for mitigation plans and strategies.
• Disseminate airplane safety information, both internal and external, in conjunction with the safety management system.
• Monitor and analyse trends identified in safety and quality management programs for continuous improvement.
• Communicate all compliance, efficiency, and safety discrepancies to the Manager, Safety and Quality Systems.
• Provide appropriate acknowledgement and feedback to employees who report safety or quality issues, including the results of event analysis and actions taken.

Qualifications

Typically, the knowledge and skills required for this position include post-secondary education in public/environmental safety or business administration from an accredited college or university, with a minimum two years' experience, preferably in an aviation setting. Training and experience in aviation risk management with a minimum of three (3) years' experience is preferred. Knowledge and understanding of Canadian Aviation Regulations and previous experience working in an aviation environment with a focus on safety management systems is an asset. A combination of education, including professional certifications in OHS and/or aviation safety, and experience may be considered.

Skills, knowledge and abilities include:

• Strong verbal and written communication and presentation skills.
• Ability to take initiative and ownership of projects and tasks and execute effectively and in a timely manner.
• Strong analytical thinking, planning, and problem-solving skills.
• Strong self-leadership skills and a hands-on, self-motivated and demonstrated positive, can-do attitude.
• Excellent time management skills with the ability to organize, multi-task and prioritize.
• Demonstrated research skills and ability to interpret legislation and regulations.
• Exceptional relationship building skills.
• Proficient in utilizing Microsoft Office applications.

As this is a Safety Sensitive Position, selected candidate(s) must test negative for impairing substances and alcohol prior to employment.

Rise Air is committed to employment equity, diversity and inclusion and we welcome Indigenous people with all levels of education and experience to help build a more inclusive and representative airline. We work towards creating a respectful environment to explore, learn and communicate and our programs are directly influenced by our organizational values of safety, service, integrity, sustainability and passion. We actively recruit individuals who add their diverse voices and contributions that define the success of our company. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. If you have a disability or medical necessity, please notify us and we will work together on your accommodation request.

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honoured and respected and together we are inspiring Indigenization at the heart of Rise Air.