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Accounts Receivable Collections Agent

3 months ago

Dartmouth, Canada Hercules SLR Full time

We are looking for an Accounts Receivable Collections Agent to join our collaborative finance department in Dartmouth, NS . Reporting to the Accounts Receivable Supervisor, the main responsibility for this role is to make phone calls to collect payments from customers, and ensuring proper documentation is provided.

We offer a comprehensive compensation and benefits package that includes :

Competitive compensation (ranging from $38,000 to $42,000, depending on relevant experience) Generous RRSP matching program 5% (after one year) Full health and dental benefits (shared costs) Great schedule-Monday to Friday 8-5 Personal & Professional Developments Opportunities Fun & engaging working environment
 

Principle Responsibilities

Provides timely and accurate collection and posting of customer payments Contacts customers on overdue accounts and resolves outstanding issues delaying payment in a timely manner Maintains accurate, up-to-date records on calls and interactions with customers Provides all required documentation to customers for proof of sales and delivery Maintains credit hold lists and communicate to branch managers Provides updates on customer data in system (Contact information such as email, phone number, etc.) Provides follow ups on payment dates Provides professional customer service to both internal and external customers Provides feedback and updates to Accounts Receivables Department as needed


Required knowledge and training

Grade 12 diploma or equivalent Post-secondary Accounting Certificate/Diploma considered an asset Excellent data entry skills Basic Accounting knowledge Ability to work under pressure and in a fast-paced environment Proficient with ERP's and Microsoft Office Suite Excellent organizational and time management skills Strong oral and written communication skills Strong attention to detail Legally entitled to work in Canada

The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia; it is comprised of six distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, Wire Rope Industries Atlantic and Atlantic Crane & Material Handling—with Hercules Machining & Millwright Services as a division of Hercules SLR. While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products, and services for securing, lifting and rigging applications

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note : Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.