Bilingual Nsf Collectors, Accounts Receivable
6 months ago
**Job purpose**
**Duties and responsibilities**
**Responsibilities**
- Identify customers with outstanding debts.
- Contact and track debtors, encouraging timely repayment.
- Handle customer questions, complaints, and inquiries.
- Create and implement debt collection courses of action.
- Negotiate specific payment plan arrangements with debtors.
- Investigate discrepancies to resolve outstanding customer accounts.
The NSF Collector is responsible to ensure that (ADP Focused):
- NSF code and all related codes are immediately placed on hold when notification of returned item is received.
- Initiate an NSF file by creating an incident report and completing an NSF checklist.
- Multiple systems and databases are utilized to track and record NSF activity.
- Monitor ADP's NSF bank accounts for replacement funds to confirm when funds have been received.
- Ensure holds are removed from client's account and any related codes when NSF item is resolved.
- Collector is responsible for disabling product for uncollected codes and enabling product for resolved cases.
- Request tax adjustments for company codes that have not resolved their NSF.
- Ensure that unresolved NSF returns are escalated to Manager, Accounts Receivables.
- Reporting duties are completed such as Bank reports, Refund Sign off, Daily Aging.
**Qualifications**
**Skills and qualifications**
- Outstanding interpersonal skills
- Strong organizational skills
- Clear, persuasive verbal and written communication
- Excellent negotiation skills
- Problem-solving mindset
- Professional phone etiquette
- Proficient in Microsoft Office Suite (Excel)
- Fluent in French and English
**Preferred qualifications**
- Proficient in Microsoft Office Suite (Excel)
- Customer service experience
- Knowledge of debt collection legal requirements
- Strong time-management skills
- Database management skills
- Experience working in a deadline-driven environment
- Account management experience
**Education**
High School Diploma
Business Administraive Education or Account Management is an asset
**Experience**
1-3 years Credit/Collection Management experience.
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
-
Nsf Collectors, Accounts Receivable
6 months ago
Dartmouth, Canada ADP Full time**Job purpose** **Duties and responsibilities** **Responsibilities** - Identify customers with outstanding debts. - Contact and track debtors, encouraging timely repayment. - Handle customer questions, complaints, and inquiries. - Create and implement debt collection courses of action. - Negotiate specific payment plan arrangements with debtors. -...
-
Accounts Receivable Collector
3 months ago
Dartmouth, Canada ADP Full time**ADP is hiring an Accounts Receivable Collector** - A_re you looking to grow your career _in a stable, dynamic environment with plenty of opportunities to progress?_ - _Do you want to continuously learn through ongoing training, development, and mentorship opportunities? _ - _Are you looking to be yourself _in a culture that values equity, inclusion, and...
-
Bilingual Accounts Receivable/collections Clerk
7 months ago
Dartmouth, Canada Convergint Technologies Ltd Full timeConvergint is looking for a Junior Bilingual Collections Specialist - **(French and English)** ***to join our amazing culture in our - **Laval, Ottawa, Halifax or Moncton location. **The Collections Specialist will be making daily collection calls on all overdue accounts, communicating any issues with stakeholders, e.g. project managers, accounts receivable,...
-
Agent Account Receivable
6 months ago
Dartmouth, Canada Air Liquide Full time**How will you CONTRIBUTE and GROW?**: The Accounts Receivable Clerk is responsible for maintaining the accurate and timely collection of revolving account receivables and ensuring that all applicable policies and regulations are adhered to while promoting ALC’s safety and quality objectives. Provide support for the Finance & Sales Support Department and...
-
Accounts Receivable Specialist
2 months ago
Dartmouth, Canada Parts for Trucks Full time**Parts for Trucks **has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating coast to coast, we offer a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability. We are currently seeking an...
-
Accounts Receivable Specialist
3 months ago
Dartmouth, Canada Parts for Trucks Full time**Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales/warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...
-
Accounts Receivable Clerk
6 months ago
Dartmouth, Canada Parts for Trucks Full time**Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...
-
Accounts Receivable Administrator
2 months ago
Dartmouth, Canada Centura Atlantic Full timeAccounts Receivable Responsibilities: Processing, verifying, and posting receipts for goods sold. Depositing cheques on daily basis. Researching and resolving account discrepancies. Maintaining records regarding payments and account statuses. Obtaining information from other departments to ensure records are accurate and complete and that accounts...
-
Accounts Receivable Representative
3 months ago
Dartmouth, Canada Big Erics Full timeJob Title Accounts Receivable Representative Reports to Senior Accountant The finance department has many responsibilities, one of which is managing Accounts Receivables. The nature of their work requires proactive calling, an eye for detail as well as an ability to be attentive and courteous to customers. Job Purpose: - Call and collect customer...
-
Accounts Receivable Clerk
6 months ago
Dartmouth, Canada Parts for Trucks Full timeParts for Trucks is a thriving nationwide organization providing heavy-duty aftermarket parts, along with outstanding repair services to the heavy-duty transportation industry. Our commitment to delivering quality customer service is matched only by our dedication to cultivating a positive and collaborative work atmosphere. Due to our recent growth, we are...
-
Accounts Receivable Administrator
6 months ago
Dartmouth, Canada Westland Insurance Ltd. Full timeWe’re searching for an Accounts Receivable Administrator. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for an Accounts Receivable Administrator in the Surrey, BC Head Office or Dartmouth, NS office. **Expected Compensation**: The expected annual hiring range for this role is $42,400 to $53,000 with a...
-
Accounts Receivable Representative
1 month ago
Dartmouth, Canada Stantec Full timeAccounts Receivable Representative - ( 2400047X ) **Description** Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 locations across 6 continents. Bringing together individuals with diverse...
-
Accounts Receivable Clerk
6 months ago
Dartmouth, Canada H & G Immigration Consulting Ltd Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Prepare general ledger - Prepare journal entry - Manage accounts receivable - Conduct banking - Prepare payroll - Invoice clients - Store, update and retrieve financial data - Perform clerical duties, such as maintain filing and record systems - Prepare financial statements and...
-
Accounts Receivable/payable Associate
7 months ago
Dartmouth, Canada Gillfor Distribution Full timeJob DescriptionJob Description Gillfor Distribution is currently hiring for an Accounts Receivable/Accounts Payable Associate at our Dartmouth, NS location. Core Competencies - Communication/Teamwork - Critical Thinking/Analytical Skills - Technical Skills Excel - Problem Solving - Fluency with data & Metrics - Logic/Result Focus - Creative and Innovative...
-
Accounts Receivable Clerk
7 months ago
Dartmouth, Canada H & G Immigration Consulting Ltd Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Prepare general ledger - Prepare journal entry - Manage accounts receivable - Review on the behaviour with regard to deposits and withdrawals, overdraws, defaults, dishonoured payments and spending patterns - Prepare payroll - Invoice clients - Store, update and retrieve...
-
Accounts Receivable Specialist
3 weeks ago
Dartmouth, Nova Scotia, Canada Stantec Consulting International Ltd. Full time**Company Overview**Stantec Consulting International Ltd. is a leading provider of professional services in various sectors. With operations across 6 continents, the company aims to deliver exceptional results through its functional services teams. Salary: The estimated annual salary for this position ranges from $50,000 to $65,000 CAD, depending on...
-
Accounts Receivable Team Lead
2 months ago
Dartmouth, Canada Parts for Trucks Full time**Parts** **for** **Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating coast to coast, we offer a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability. We are seeking a...
-
Accounts Receivable Office Coordinator
6 months ago
Dartmouth, Canada Hercules SLR Inc. Full timeWe are looking for an** AR Office Coordinator** to join our collaborative Finance department in **Dartmouth, NS**. Reporting to the AR Lead, this role is responsible for Head Office reception duties and certain Accounts Receivable Associate duties. **We offer a comprehensive compensation and benefits package that includes**: - Competitive compensation...
-
Licensing & Registration Support Clerk (Clerk 3)
6 months ago
Dartmouth, Canada Province of Nova Scotia Full time**Department**:Service Nova Scotia **Location**:DARTMOUTH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:19-Mar-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we touch every citizen, business and municipality in Nova Scotia. Service Nova Scotia’s mission is to design...
-
Bilingual Call Centre Representative
6 months ago
Dartmouth, Canada ADP Full time**Hybrid - Dartmouth, Etobicoke, Montreal** **P**osition Summary** The Financial Services Call Centre is responsible for all Client facing aspects related to the servicing of our ADP Canada Money Movement product. Administering approximately 100,000 calls annually (both inbound and outbound). The inbound calls pertain to banking and company level tax...