Owner Experience Coordinator

3 weeks ago


Whistler, Canada FAIRMONT Full time
Job Description

  • Help coordinate the day-to-day operations with friendly and engaging service
  • Handle the Owner arrival experience & departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners
  • Booking massages, activities, transfers and dinner reservations
  • Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area
  • Ensure Owner homes meet standards of quality and cleanliness
  • Perform housekeeping touch up duties as required
  • Comply with Fairmont Hotels & Resorts policies and procedures
  • Other duties as assigned

Qualifications

  • Service focused personality is essential
  • Previous experience in a similar role is an asset
  • Prior experience working with RDP or a related hospitality system
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • BC Driver's License in good standing
  • Attention to detail and administrative skills required


Additional Information

  • Work-life balance with unparalleled access to the outdoors right outside the door
  • Excellent Extended Health Benefits program for full-time staff
  • Incredible team culture with many engagement opportunities
  • Wellness Benefit allowance for full-time staff
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • We are unable to provide staff housing or visa sponsorship


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