Analyst, Network-GIS-NS&UC S

5 months ago

Toronto, Canada Apotex Full time

About Apotex Inc.

Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is focused on the development and sale of generic, biosimilar and specialty products.
For more information visit: .

Job Summary

Under general direction, responsible for administration and understanding of data network and network security including all communication systems within the Global Information Systems Infrastructure group. Monitors, troubleshoots and supports core data network and end user data network need including servers, desktop, phones, voice mails, cell phones, data connectivity to host systems and applications. Ensures long-term requirements of data/security/voice systems operations and administration are met through data analysis, trending and reporting. Responsible for the: installation, maintenance, configuration, and integrity of data/security/voice network. Develops and promotes standard operating procedures, work instructions and standards documents. Conducts routine audits of network and network security layers to ensure compliance with established standards, policies, and configuration guidelines. On-Call required.

Job Responsibilities

• Holds technical responsibility for general administration of the global data network and network security and all communication systems in alignment with the design, GIS strategy, guidelines, principles, policies and procedures.
• Provides 2nd and 3rd level Support to our end-user communication systems in accordance with GIS Service Level Agreement
• Manages personal performance incorporating a commitment to ongoing professional development and continuous learning.
• Assists in fulfilling departmental objectives and obligations.
• Investigates, diagnoses and resolves incidents with co-workers and customers.
• Updates the call track system in accordance with GIS processes. Monitors and communicates progress of incidents and escalate if necessary.
• Liaises regularly with their internal customers & teams to understand their needs and keeps them current with the progress and findings of applicable projects.
• Provides accurate and complete documentation of processes and procedures to ensure that systems can be supported.
• Required to be on-call. All such work will be covered by the requirements of the on-call policy
• Utilizes problem solving techniques to identify root causes of issues with internal customers and contractors, or to determine courses of action in the performance of their more complex activities
• Develops an in depth understanding of all Apotex policies, procedures and standards and operating processes associated with their information technology area
• Ensures that their advice given to internal clients and co-workers complies with directives and is given in a professional manner
• Provides input in the development/amendment of standard operating procedures
• Proficient in use of office automation tools including: Word, Excel, Power Point and Outlook
• Provides Status Reports, Expense Reports and Employee Time Exceptions Forms on a timely basis when required
• Works in a safe manner collaborating as a team member to achieve all outcomes.
• Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
• All other relevant duties as assigned.

Job Requirements

Education

• Engineering\Computer Science digree \ Vendor Certificates or equivalent work experience

Knowledge, Skills and Abilities

• Excellent verbal and written skills.
• Collaborative style and interpersonal skills with the ability to work effectively in a matrix, client focused environment.
• Proven customer service and support orientation with familiarity with ITIL or similar service delivery/support models.
• Configure data and security network, including routing/switching, troubleshooting, management reporting; traffic, firewalls, proxy, cloud-security, fault and performance monitoring, Ethernet and IP protocols.
• Administration, Installation and implementation of data networking and network security devices

Experience

• Ability to understand and analyze end user problems, and to troubleshoot on a timely manner.
• 4-6 years experience or education in a validated and/or change controlled environment
• Maintaining and Administration of Event Management and Network Reporting Tools including BMC, Solarwinds, HP NNM, Riverbed Cascade.
• Administration of all nework security layers including cloud based (including; NexGen FW, Identity Service Access Control Systems, Proxy/Policy control systems)
• Understanding of Video Conferencing, with the ability to troubleshoot, traffic management and high quality of service.
• Assist in routine moves, adds and changes (MACs) on voice and data equipment in co-ordination with Logistics staff
• Learn voice mail systems including administration, set up and configuration i.e. Call Pilot, Cisco Unity
• Experience with scanning technologies (RF and Fixed mount) including configuration, set up, programming and troubleshooting
• Learn Avaya/Nortel CS100E, Cisco Call Manager or equivalent PBX systems including configuration, administration, troubleshooting, traffic, management and reporting (certification an asset)
• Gain Experience in working with SIP, VOIP and Microsoft OCS, Microsoft Lync and Cisco Unified Communication Systems
• Knowledge of wireless (WIFI) technology administration including cellular, two way and in building systems.
• Experience in data/security/voice communication protocols and rolling out of networking and security technologies on global basis.
• Administor and Responsible for email systems including cloud based email (e.g 0365)

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

  • Unified Communication Analyst

    4 months ago

    Toronto, Canada Cloudvital Technologies Full time

    We are hiring for a Unified Communications Analyst for one of the market leaders. **Responsibilities**: In this role you will ensure uptime of the Services’ UC infrastructure environment on a 24x7 basis. You will implement and maintain the Services’ UC servers, Voice gateways, Phones, WebEx and telephony infrastructure environment. You will also develop...

  • Analyst, Security IT-GIS-P&Sec A

    5 months ago

    Toronto, Canada Apotex Full time

    About Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical...

  • Data Analyst and GIS Specialist

    4 weeks ago

    Old Toronto, Canada University of Groningen Full time

    About the Opportunity We are seeking a highly skilled Data Analyst and GIS Specialist to join our team at the University of Toronto Scarborough. This is a tenure stream appointment in the area of Quantitative Social Science and GIS. The successful candidate will be responsible for developing innovative research programs, teaching undergraduate and graduate...

  • Gis Technician

    6 months ago

    Toronto, Canada Pinchin Ltd. Full time

    **GIS Technician** **Sudbury ON** Pinchin is looking for an experienced GIS Technician to join the Central Graphics Team (CGT). Reporting to the Director of Northern ON EDR, the GIS Technician is responsible for leveraging geographic information systems (GIS) and computer-aided design (CAD) software systems for the preparation and timely delivery of...

  • Gis Technician

    4 months ago

    Toronto, Canada Parslow Heritage Consultancy Inc. Full time

    Parslow Heritage Consultancy provides archaeological and cultural heritage services to private, municipal and provincial developers in Ontario. We are a team of professionals who live by our motto “do good work, provide exceptional client service, support cultural stewardship and we all profit!” **What we offer** - Competitive compensation - 4-day work...

  • Senior Network Analyst

    2 weeks ago

    Toronto, ON, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact...

  • Senior Network Analyst

    2 weeks ago

    Toronto, Ontario, Ontario, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact...

  • GIS Solutions Developer

    4 weeks ago

    Old Toronto, Canada Aecon Concessions Full time

    About Aecon ConcessionsAecon Concessions is a leading infrastructure development company that prioritizes safety, integrity, and accountability. We deliver high-impact projects while fostering a culture of inclusivity, diversity, and belonging.Job DescriptionFaster. Smarter. Safer. This is how we commit to delivering projects at Aecon Concessions. As a GIS...

  • Intermediate Network Analyst

    6 months ago

    Toronto, Canada CB Canada Full time

    Network Analyst On behalf of our client in the Consulting Sector, PROCOM is looking for Intermediate Network Analyst Network Analyst – Job DescriptionThe Intermediate networking Analyst role provides ongoing administration and support of Network Infrastructure, Application Delivery Controllers, and VoIP enterprise systems mostly from Cisco, F5, Checkpoint...

  • Specialist, Gis Solutions

    3 months ago

    Toronto, Canada Aecon Group Full time

    **Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Business Analyst, Private Markets

    6 months ago

    Toronto, Canada OMERS Full time

    Why join us? Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor? If so, we would love to tell you our story. At OMERS we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Toronto, London, New...

  • Senior Business Analyst

    1 month ago

    Toronto, Canada GTT, LLC Full time

    Job Title: Senior Business Analyst Contract Duration: 3+ MonthsPay range C$600 - 720/DayWork Type: HybridLocation: Toronto, ONJob Description:As a Senior Business Analyst, you will play a pivotal role in shaping the future of client by leading complex data discovery and implementation projects.Key Responsibilities: Lead Data Discovery: Conduct in-depth...

  • Senior Network Analyst

    2 weeks ago

    Toronto, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact projects to...

  • Network & Systems Analyst

    6 months ago

    Toronto, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Network Analyst

    6 months ago

    Toronto, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Senior Network

    2 weeks ago

    Toronto, Canada RBC Full time

    Job Summary Job Description What is the opportunity? As aSenior Network and Security Analystyou will provide consistent levels of organizational and technical expertise necessary for the successful implementation, maintenance and support of the critical network and security infrastructure services across all global RBC Intranet (Core, LAN/WAN, Server Farm),...

  • IT Analyst

    2 weeks ago

    Toronto, ON, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact projects to...

  • Senior Network Analyst

    2 weeks ago

    Toronto, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact projects to...

  • Senior Network Analyst

    2 weeks ago

    Toronto, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact projects to...

  • Senior Network Analyst

    2 weeks ago

    Toronto, Canada Hire DigITalent Inc. Full time

    We are seeking a highly skilled Senior Network Analyst to join one of our clients teams in their downtown Toronto office. This role requires a dynamic individual with deep expertise in network infrastructure, security, and data center design. You will be responsible for managing and improving the company's network and participating in high-impact projects to...