Senior Network

2 weeks ago


Toronto, Canada RBC Full time

Job Summary

Job Description
What is the opportunity?
As aSenior Network and Security Analystyou will provide consistent levels of organizational and technical expertise necessary for the successful implementation, maintenance and support of the critical network and security infrastructure services across all global RBC Intranet (Core, LAN/WAN, Server Farm), Internet (Surfing, E-commerce), and Extranet environments. The primary responsibilities of this role is to provide advanced level technical support for troubleshooting, and implementing configuration changes across a variety of vendor platforms. You will be regularly working with clients, business partners, escalation teams (implementation/engineering), and vendors to resolve incidents/problems, perform root cause analysis, and deliver infrastructure changes across the global RBC Enterprise (North & South America, Caribbean, Europe, Asia-Pacific).

What will you do?
Responding to network event and incident escalations from the first-level support Service Desk, internal/external clients and business partners
Performing root cause analysis with vendor engineers and escalation teams for major incidents and recurring problems, and implementing permanent solutions
Managing the team's ServiceNow incident/problem/change ticket queues in accordance to established SLAs
Execution of network and security infrastructure configuration changes across the global enterprise
Performing audits for consistency in Network Management Systems, documentation, and configuration
Creating/improving support documentation and ensuring shift reports are documented and kept up-to-date for major network-related outages
Participate in 24 x 7 on-call rotational shifts including evening and night shifts.
Participating in meetings and training sessions to review and understand new technology and service deployments

What do you need to succeed?
Must Have
Excellent understanding of TCP/IP, including packet inspection/protocol analysis using packet analyzers for troubleshooting is highly desired
Solid understanding and troubleshooting capability of L2/L3 protocols (ARP, HSRP, VRRP, STP, BGP, VRF, OSPF, VPC) in a Cisco environment
Good understanding of application protocols such as DNS, DHCP, HTTP, FTP, TLS, etc.
Knowledge of security concepts such as NAT/PAT, IPSEC, SSL, DDoS, IP Spoofing etc.
Excellent understanding of the OSI model
Experience working with the following network and security appliances/vendors: Load balancers (F5 LTM/GTM, Citrix Netscaler),
Firewalls (Nokia Check Point, Palo Alto)
Cisco IOS & NX-OS based routers & switches
Working knowledge of Arista, Cisco ONS 15454, Symantec ProxySG/SSLV, FireEye MPS, Arbor Pravail, Cisco Firepower IDS, Infoblox, Neustar, Cisco ACI. Ciena Optical, Juniper Pulse Secure, Fortinet FortiGate, Akamai CDNis considered an asset

Fluency in programming languages and automation tools (Python, Ansible, etc.) is considered an asset

Nice to Have
Sound understanding and working knowledge of Cisco UCS, FCoE, VSAN, VDC, vPC, VXLAN, Cisco ACI, VMware is considered an asset
College diploma or University degree related to Information Technology, with a focus on Telecommunications
CCNP R&S/DC certification or equivalent level of knowledge

Whats in it for you
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
Access to a variety of job opportunities across business and geographies
#LI-POST
#LI-Hybrid
#TECHPJ

Job Skills

Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO City:
TORONTO Country:
Canada Work hours/week:
37.5 Employment Type:
Full time Platform:
TECHNOLOGY AND OPERATIONS Job Type:
Regular Pay Type:
Salaried Posted Date:
2024-11-05 Application Deadline:
2024-12-02 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.



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