Relief Customer Service Representative

4 weeks ago

Oshawa, Canada Canadian Linen Quebec Linge Full time

WHO WE ARE

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

WHY CHOOSE US?

 Job stability: Canadian Linen has been employing people for over 95 years  Competitive pay rate + commission  Great benefits and employee assistance program  Retirement Savings Plan  Ongoing training and mentoring  Great teammates and collaborative work environment  Career growth opportunities

THE ROLE

If you enjoy working on various routes, physical work, driving and customer service, then this role is for you Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.

What you’ll do:

As a Relief Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving multiple routes, delivery, and customer service.

Delivery Route Operations and Safety Procedures

Navigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries within an established customer base. Work different routes/areas and schedules depending on the route that needs to be filled. Work a schedule that is 40+ hours a week and varies each week from Monday to Sunday, starting as early as 4am and finishing as late as 8pm. Shifts each week vary from 4x10 to 8x5 depending on the route that needs to be filled.  Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues. Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure. Employ safe lifting techniques, prioritizing the secure movement of goods. Drive truck safely to designated customer locations, executing deliveries efficiently.

Product Delivery and Pickup

 Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.  Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.  Collect soiled goods and organize them securely in the vehicle.

Customer Service and Sales

 Secure electronic signatures for invoices and collect necessary payments.  Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.  Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.  Consult with customers on additional product options, involving the manager for complex opportunities.  Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

Post-Delivery Procedures, Reporting, and Professional Standards

 Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.  Report any vehicle accidents, mechanical issues, or malfunctions promptly.  Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.  Demonstrate and develop competencies aligned with the role.  Uphold company values of integrity, respect, responsibility, and trust steadfastly.

We are looking for individuals who have:

Availability to work a flexible work schedule and a route that could vary each week. A High School Diploma. A valid driver's license with a clean driving record (Driver’s Abstract required). Experience in physically demanding roles with heavy lifting. Proven experience in customer service, sales, and delivery services. A track record of punctual work attendance. Customer-focused and detail-oriented attributes. Excellent communication and interpersonal skills. Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.

Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Location- Oshawa, ON

  • Customer Service Representative

    3 months ago

    Oshawa, Canada Mobile Instrument Service & Repair Full time

    **Customer Service Representative** Mobile Instrument Service & Repair (MISR) is a Canadian company that has been in business since 1982. As Canada’s largest surgical instrument repair company, MISR is committed to being a comprehensive partner for surgical instrument repair and preventative maintenance. We are seeking a Customer Service Representative...

  • Customer Service Representative

    2 months ago

    Oshawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Oshawa. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Customer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer’s life? We have a great career opportunity awaiting...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Stage Windows & Doors Full time

    Salary: Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative (On-Site) position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Title: Customer Service Representative (Bilingual: French/English) Location: Oshawa, Ontario **JOB DESCRIPTION** The Customer Service Representative (Bilingual: French/English) interfaces with...

  • Customer Service Representative

    2 months ago

    Oshawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Oshawa is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Relief Superintendent

    6 months ago

    Oshawa, Canada Durham Region Non-Profit Housing Corporation Full time

    **ABOUT THE COMPANY** Durham Region Non-Profit Housing Corporation (DRNPHC) is a social and affordable housing provider in the Region of Durham providing homes to tenants with low and moderate-incomes in approximately 1200 affordable rental units throughout 18 residential properties. Our portfolio includes multiple high-rise and low-rise apartments and...

  • Relief Superintendent

    6 months ago

    Oshawa, Canada Durham Region Non-Profit Housing Corporation Full time

    **ABOUT THE COMPANY** Durham Region Non-Profit Housing Corporation (DRNPHC) is a social and affordable housing provider in the Region of Durham providing homes to tenants with low and moderate-incomes in approximately 1200 affordable rental units throughout 18 residential properties. Our portfolio includes multiple high-rise and low-rise apartments and...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Park Road Physiotherapy & Foot Clinic** **Employment Type: Part-Time** **Location**: **64 Park Road North** **Oshawa, ON** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Customer Service Representative

    2 months ago

    Oshawa, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about products and...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada BMO Financial Group Full time

    419 King Street West Oshawa Ontario,L1J 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    6 months ago

    Oshawa, Canada BMO Financial Group Full time

    925 Taunton Rd East Oshawa Ontario,L1H 7K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada BMO Financial Group Full time

    206 Ritson Road North Oshawa Ontario,L1G 0B2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    4 months ago

    Oshawa, Canada BMO Financial Group Full time

    419 King Street West Oshawa Ontario,L1J 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative/cashier

    6 months ago

    Oshawa, Canada Bismillah shawarma Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity to work in a dynamic and fast-paced...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada City Wide Taxi Full time

    **Overview** We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support while managing inquiries related to freight and supply chain operations. Your expertise in transportation management systems and...

  • Customer Service

    6 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service / Inside Sales Representative **Job Description**: The Customer Service / Inside Sales Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is...