Senior Key Account Manager
4 weeks ago
CEO @ Mr. Black Technologies | Leading the Hospitality Industry's Data-Driven Revolution MrBlack App is a real-time, cloud-based CRM, reservation, and nightclub management platform built by hospitality owners for the hospitality industry. We give venues full control over their operations — improving communication, accountability, efficiency, and profitability. Our system streamlines day-to-day workflows so operators can focus on running a successful venue. Role Description We’re hiring a Senior Account Manager who is personable, experienced, and able to oversee the most important part of our business: our customers. This role is about knowing the venues, understanding their needs, and keeping them successful. Relationship management: Primary point of contact for assigned venues; understand their operation, history, and pain points. Revenue growth: Identify upsell opportunities that increase LTV. Retention: Maintain strong relationships, reduce churn, intervene early when usage drops. Account health tracking: Monitor usage, adoption, ROI, and renewal risks. Strengthen and expand retention strategies to bring down churn. Improve Account Management processes to increase customer lifetime value and overall account performance. Provide clear, actionable feedback to Product based on customer needs and industry trends. Additional Responsibilities Collaborate with design and development teams to enhance usability and expand feature offerings. Bring structured customer insights into the product development workflow. Must-Have Qualifications 3+ years of proven Account Management experience, ideally in SaaS. Strong communication, ownership, and follow-through. Experience with Salesforce or similar enterprise CRM platforms. Direct experience in nightlife, hospitality, or event operations. (optional) Fully remote role. Collaborative environment — if you have ideas, bring them forward. Real growth potential — as the company scales, so do the opportunities. Direct impact — your work directly shapes the customer experience and product direction. Seniority Level Mid-Senior level Employment Type Full-time Job Function Sales and Business Development Industry Hospitality Referrals increase your chances of interviewing at MrBlack App by 2x Get notified about new Senior Key Account Manager jobs in Toronto, Ontario, Canada . #J-18808-Ljbffr
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Senior Key Account Manager
4 weeks ago
Toronto, Canada MrBlack App Full timeCEO @ Mr. Black Technologies | Leading the Hospitality Industry's Data-Driven Revolution MrBlack App is a real-time, cloud-based CRM, reservation, and nightclub management platform built by hospitality owners for the hospitality industry. We give venues full control over their operations — improving communication, accountability, efficiency, and...
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Key Account Manager
2 weeks ago
Toronto, Canada Molisana Imports Full timeAbout the Role Molisana Imports is a growing leader in the Italian food category within Canada’s retail landscape. We are looking for a results‑driven Key Account Manager to oversee and grow major national retail accounts at the head‑office level. Key Responsibilities Manage and expand national key accounts; lead all head‑office communication....
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Key Account Manager
2 weeks ago
Toronto, Canada Johnvince Foods Full time555 Steeprock Drive, North York, ON, M3J 2Z6_ - Full-Time, On-Site_ At Johnvince Foods, we are a proudly Canadian company with over 50 years of expertise in the food manufacturing industry. As the exclusive rights holder to the Planters® brand in Canada and the owner of several other well-known brands, we bring quality, innovation, and excellence to every...
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Manager, Key Account
3 days ago
Toronto, Canada Labatt Breweries Canada Full timeDreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking...
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Key Account Manager
4 days ago
Toronto, Canada UNFI Canada Full time**Who are we?** - UNFI Canada is the leading distributor and premier wholesaler of natural, organic, and specialty foods. We’re on a mission to provide healthier food choices to people everywhere! Better Food, Better Future!_ - If you’re a Sales Professional who enjoys managing a portfolio and is passionate about food/natural health & wellness, our Key...
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Key Account Manager
2 weeks ago
Toronto, Canada Pacific Smoke International Inc Full time**About Us**:Pacific Smoke is a Canadian company that’s been around since 2013, and our specialty is manufacturing and distributing e-cigarettes, vaping products, and all the accessories. Our vision and mission are all about helping people quit smoking cigarettes. **Key Account Manager** The Key Account Manager (KAM) is responsible for building and...
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Key Account Manager
2 weeks ago
Toronto, Canada LifeLabs Full timeFor over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic...
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Key Account Manager
4 weeks ago
Toronto, Canada Jobber Full timeJoin to apply for the Key Account Manager role at Jobber. Are you a person that wants to empower small businesses? Then Jobber might be the place for you! We’re looking for Key Account Managers on the Key Account Management team to join our incredible Customer Success department! Jobber exists to help people in small businesses be successful. We work with...
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Key Account Manager
4 weeks ago
Toronto, Canada Jobber Full timeJoin to apply for the Key Account Manager role at Jobber . Are you a person that wants to empower small businesses? Then Jobber might be the place for you! We’re looking for Key Account Managers on the Key Account Management team to join our incredible Customer Success department! Jobber exists to help people in small businesses be successful. We work with...
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Key Account Manager
3 weeks ago
Toronto, Canada Fathom Talent Group Full timeOverview We are looking for an experienced senior account manager to lead strategic sales and drive growth in the manufacturing and engineering sectors. Compensation Base: 177,500-182,500+ CAD Variable: 177,500-182,500+ CAD On Target Earnings: 355,000-365,000+ CAD Quota: $2.5M New ARR USD Paid on: 37.5% quota relief on all Global Deals – Dollar for Dollar...
