Bilingual Customer Service Representative
2 weeks ago
Job Title: Bilingual Customer Service Representative Location: North York, ON M2J 4P8 Pay Rate: $20/hr. About the Role Reliance is seeking motivated and customer-focused individuals to join their team as Bilingual Customer Service Representatives (CSRs) . In this role, you will handle customer inquiries, provide exceptional service, and support clients with their needs in a dynamic, fast-paced environment. Training Schedule Duration: 6 weeks Hours: Monday-Friday, 9:00 AM - 5:00 PM (mandatory in-person training) Work Schedule (Post-Training) Two-week rotational shifts: Week 1: Monday-Friday, 1:00 PM - 9:00 PM Week 2: Four weekdays, 1:00 PM - 9:00 PM + Saturday shift (11:00 AM - 7:00 PM; may vary 9:00 AM-5:00 PM or 10:00 AM-6:00 PM) Additional Notes: Saturday shifts will always be Work from Home Hybrid option available after probation, based on performance (4 days in-office, 1 days wfh) Day shift opportunities may be offered based on performance after the first quarter Key Responsibilities Handle inbound customer inquiries with professionalism and empathy Provide accurate information regarding services and products Resolve customer issues or escalate when necessary Maintain accurate records of customer interactions in CRM systems Meet performance metrics and contribute to a positive team environment Qualifications Previous customer service experience (call center or retail) preferred Strong verbal and written communication skills in English AND Cantonese/ Mandarin (MUST) Ability to work rotational shifts, including evenings and Saturdays Reliable internet connection for remote work Strong problem-solving and multitasking abilities Positive attitude and commitment to providing excellent customer service
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Bilingual Customer Service Representative
1 week ago
North York, Canada Fiallo Holdings Full time**About Us** At Fiallo Holdings Corporation, we are more than just a financial institution; we are a dynamic and growing small business dedicated to enhancing the financial well-being of our local community. With multiple locations across North York, Toronto, we are passionate about helping others and value your contributions. **Job Opportunity: Bilingual...
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Bilingual Customer Service Representative
5 days ago
North York, Canada Opifiny Corp. Full time**About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...
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Bilingual Customer Service Representative
2 weeks ago
North York, Canada Alendel Fabrics Ltd. Full time**Position Overview**: As a Bilingual Customer Service Representative, you will play a vital role in our team, handling customer inquiries, processing orders, and ensuring effective communication. Proficiency in both English and French is a requirement for this full-time, permanent, in-office position. **Key Responsibilities**: Learn and utilize company...
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Bilingual Customer Service Representative
11 hours ago
North York, Canada Ontario Wallcovering & Decor Products Full timeAs a premier supplier of home decor products, Ontario Wallcovering has grown steadily since its establishment in 1972. We are currently looking for a **bilingual Customer Service Representative** fluent in both English and French to join our team. In this role, you will provide exceptional customer service, process orders, address complaints, and ensure...
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Bilingual Customer Service Representative
2 weeks ago
North Bay, Canada Zedd Customer Solutions Full time**ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...
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Bilingual Customer Service Representative
1 week ago
North York, Canada Apotex Inc. Full time**About Apotex Inc.** **Job Summary**: Act as a “customer advocate” serving within Domestic Order Desk/Customer Service by demonstrating a good level of knowledge and professionalism with focus on improving the customer experience. Responsible for providing customers with prompt and efficient order processing and inquiry/complaint handling, while...
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Customer Service Representative
2 days ago
North York, Canada Opifiny Corp. Full time**About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...
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Bilingual Customer Service Representative
2 weeks ago
North York, Canada Maxxmar Window Fashions Full time**Overview** We are seeking a dedicated and enthusiastic Bilingual Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service in both English and French. Your ability to effectively communicate and analyze customer needs will be essential in ensuring a positive...
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Bilingual Customer Service Representative
2 weeks ago
North York, Canada Cpap Outlet Full time**Job Summary** **Duties** - Communicate effectively with customers in both English and French. - Perform data entry tasks accurately to maintain up-to-date customer records. - Utilize phone etiquette to handle calls professionally and courteously. - Analyze customer needs and provide appropriate solutions or escalate issues as necessary. - Engage in sales...
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Bilingual Call Centre Representative
4 days ago
North Bay, Canada Zedd Customer Solutions Full time**Job Summary** **Essential Functions**: - Work in a fast paced environment and have the ability to adapt quickly. - Immediately and effectively provide exceptional customer service levels to accurately enter customer orders and answer customer questions and/or concerns. - Availability: 7 days per week from 7:00 AM to 3:00 PM EST and/or 3:00 PM to 11:00 PM...