Hardware Asset Management Analyst

4 weeks ago


Toronto, Ontario, Canada Collabera Full time

The Hardware Asset Management Analyst is responsible for managing global hardware assets across infrastructure, end-user devices, data centers, and cloud environments throughout their entire lifecycle. The role involves ensuring accurate onboarding, deployment, tracking, and decommissioning of hardware assets while adhering to best practices and IT change management protocols.

Responsibilities:

  • Maintain and track hardware assets (servers, desktops, laptops, network equipment) across their lifecycle.
  • Oversee inventory management from acquisition to disposal.
  • Collaborate with vendors for procurement, warranties, and maintenance.
  • Update and cleanse the CMDB with accurate asset information.
  • Ensure proper execution of ITAD processes (decommissioning, recycling, disposal).
  • Conduct audits, inventory checks, and ensure compliance with ITAM standards.
  • Generate hardware reports, KPIs, and dashboards using ITAM tools.
  • Handle intake requests, incidents, and inquiries related to hardware lifecycle.
  • Investigate non-compliance or breaches and mitigate risks.
  • Use ITAM tools like ServiceNow SAM/HAM, SCCM, and Aspera for asset tracking.

Candidate Requirements:

  • 3+ years of experience in hardware/software asset management or procurement.
  • Knowledge of asset lifecycle management, ITIL, and ITAM tools like ServiceNow (SAM/HAM), SCCM.
  • Experience with data integrity, CMDB management, and asset discovery processes.
  • Strong collaboration skills with cross-functional teams.

Preferred Skills:

  • IT Asset Manager certification (CHAMP) preferred.


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