Sales Account Manager

2 weeks ago


Mississauga, Canada Coin Nerds Full time

Finance professional | AML & Compliance | Credit | Customer Service Direct message the job poster from Coin Nerds Role description This is a full-time, on-site role for an Account Sales Manager located in Mississauga, ON. The Account Sales Manager will be responsible for ensuring customer satisfaction by managing customer support operations. This includes analyzing customer needs, providing effective communication, and resolving customer inquiries and issues in a timely manner. Qualifications Customer Satisfaction, Customer Service Management, and Customer Support skills Strong analytical skills and attention to detail Demonstrated ability to improve customer satisfaction through effective support strategies Experience in analyzing customer feedback and implementing improvements to service operations Excellent written and verbal communication skills Experience in crypto currency industry Proven track record in managing and leading a customer service team Knowledge of various crypto currencies and their functionalities Experience in cash handling and financial transactions Strong understanding of secure cash management practices Knowledge of Forex markets and currency exchange principles Strong understanding of secure payment processing and transaction systems Excellent problem‑solving skills and ability to handle complex customer issues Ability to adapt to a fast‑paced and evolving industry Bachelor's degree in Business Administration or related field Key Information Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Referrals increase your chances of interviewing at Coin Nerds by 2x. Toronto, Ontario, Canada CA$75,000.00 – CA$90,000.00 3 weeks ago #J-18808-Ljbffr



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