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Receptionist

4 months ago

Peterborough, Canada Mercedes-Benz Peterborough Full time

Essential Duties include the following. Other duties may be assigned.

· Greets all customers and determine the nature of their visit.

· Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. Uses the Identity Theft scanner to scan Driver’s Licenses for all test drives. Update/add customer information in 180

· Answers incoming phone calls. Direct caller to appropriate department or individual or takes a thorough message.

· Communicates with callers and visitors in a professional, friendly, and efficient manner.

· Communicates messages to the appropriate parties – voicemail/IM/email

· Assists service customers in the evening whenever possible – service will provide proper instruction for keys, payment etc.

· Inputs all parts, fuel, licensing and outside invoices related to inventory into 180.

· Scans all service invoices into DSDA using the DSDA scanner

· Facilitates all courier requests with appropriate companies.

· Maintains the cleanliness of the lounge/reception counter, wipes down door handles and frequently touched surfaces.

· Assists with clerical duties as requested.

· Maintains a professional appearance.

· All other duties as assigned

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