Receptionist/Administrative Assistant and Supervisor

7 days ago

Vaughan, Ontario, Canada Vaughan Elite Swim School Full time $18,000 - $24,000 per year

Front Desk Receptionist and Supervisor – Vaughan Elite Swim School

Location: Vaughan, ON

Job Type: Full-time

Pay: $18-$20/hour (based off experience)

About Us:

Vaughan Elite Swim School is committed to providing high-quality swim instruction in a friendly, energetic environment. We pride ourselves on exceptional customer service and a strong community spirit.

Position Overview:

We are currently seeking a reliable and enthusiastic Front Desk Receptionist and Supervisor to join our team. The ideal candidate will be organized, personable, comfortable working in a fast-paced environment with children and families, and experience in supervision or managing teams.

Schedule:

  • Monday to Friday: 3:00 PM – 9:00 PM
  • Weekend Availability: Morning shifts as needed (flexibility required)

Core Responsibilities:

Daily Operation

  • Ensure smooth day-to-day functioning of the swim school

  • Monitor all operational activities during working hours

  • Open and close the facility as needed

Staff and Employee Oversight

  • Supervise staff to ensure roles and duties are performed correctly

  • Ensure staff accountability and performance

  • Assist with shift coverage in case of absences, including finding suitable replacements

Scheduling and Logistics

  • Create, manage, and adjust employee and lesson schedules

-Coordinate instructor availability and customer bookings

-Communicate schedule changes promptly to all parties

Facility and Inventory Maintenance

  • Maintain cleanliness and organization of the entire facility at all times

-Conduct regular checks of: swim caps, goggles, cleaning supplies, other operational inventory

-Order stock when needed

Customer Relations

  • Ensure customer satisfaction and happiness at all times

  • Handle customer concerns, issues, or feedback with professionalism

  • Support and promote positive client experience

Expectations

-Maintain a high standard of leadership and professionalism

-Proactively solve problems and keep operations efficient

-Represent Vaughan Elite Swim School with pride and responsibility

Qualifications:

  • Previous customer service experience required
  • Sales experience is an asset
  • Familiarity with Excel required
  • Familiarity with QuickBooks preferred
  • Strong organizational and multitasking skills
  • Comfortable interacting with children and families
  • Knowledge of swimming or swim instruction is an asset
  • Experience in supervision or managing teams.

Pay: $18-$20/hour (based off experience)

Start Date: Training as soon as possible- start date: August 11, 2025

If you're a team player who enjoys helping others and thrives in a dynamic environment, we'd love to hear from you

To Apply:

Please submit your resume, cover letter and availability.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Ability to commute/relocate:

  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Experience:

  • Front desk: 1 year (preferred)
  • Microsoft Excel: 1 year (preferred)
  • Customer Service: 1 year (required)

Work Location: In person

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