Property Services Coordinator

2 weeks ago


Calgary AB TC K, Canada Kyan Properties Full time $36,000 - $42,000 per year

Overview

We are seeking a dedicated and detail-oriented Service Coordinator to join our team. This role is essential in ensuring smooth operations and exceptional customer service within our organization. The ideal candidate will possess strong administrative skills, a customer-centric attitude, and the ability to manage multiple tasks efficiently. As a Service Coordinator, you will play a key role in supporting our property management team and enhancing customer relationships.

Responsibilities

  • Coordinate and schedule service requests for maintenance and repairs, ensuring timely responses to customer inquiries.
  • Maintain accurate records of service requests, including data entry and filing of documentation.
  • Utilize company software for property management tasks, ensuring all information is up-to-date and accessible for admin.
  • Provide exceptional customer service by addressing client concerns and inquiries with professionalism and courtesy.
  • Support the team by providing administrative assistance and maintaining customer satisfaction during the designated shift hours.
  • Implement effective phone etiquette while communicating the team members.
  • Maintenance of household appliances will need to be done on occasion, fixing towel racks and other minor fixtures within the short-term rentals to ensure property is up to standard.

Experience

  • Previous office experience with maintenance tasks preferred, with a focus on administrative support roles.
  • Strong background in customer service with demonstrated ability to build positive relationships with clients/other team members.
  • Proficiency in data entry, filing systems, and general office procedures is essential.
  • Excellent negotiation skills and the ability to manage multiple priorities effectively.
  • Strong communication skills, both verbal and written, along with professional phone etiquette. Join us as a Service Coordinator where your organizational skills and commitment to customer satisfaction will make a significant impact on our operations
  • **** Class 5 DL required / vehicle required ****

Job Types: Part-time, Permanent, Casual

Pay: From $16.00 per hour

Expected hours: 16 per week

Benefits:

  • Casual dress
  • On-site parking

Work Location: In person



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