Business Systems Analyst

Business Systems Analyst – Fraud Management

At Interac, we design and deliver products and solutions that empower Canadians with control over their money. From enabling real-time money movement to powering open payments for transit and pioneering advances in open banking and digital verification, we're at the forefront of shaping the digital economy in Canada.

We're looking for a talented Business Systems Analysis (BSA) teammate who has experience in the Real Time Rails (RTR). This role is ideal for someone passionate about driving business outcomes through strong collaboration, system-thinking, and crafting the future of the Canadian payment space. If you're an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you

Reporting to the Practice Leader of BSA, you'll partner with a team of Business Systems Analysts who play a critical role in delivering enhancements and launching products across the Interac ecosystem. You'll be part of the delivery of high-quality system requirements that support strategic business goals, cross-functional alignment, and a culture of continuous improvement.

You'll Be Responsible For:

• Fostering a positive, collaborative, and high-performance team culture aligned with Interac's values

• Partnering with cross-functional teams including Product, Engineering, QA, Operations, and external vendors to gather requirements, align project objectives and drive successful delivery

• Creating and maintaining functional and non-functional structured systems requirements and contributing to the documentation and grooming of epics and user stories

• Promoting knowledge sharing across teams and contribute to the evolution of business systems analysis practice with empathy and kindness

• Implementing and improving frameworks for traceability, impact analysis, and quality assurance of business systems requirements

• Adopting, implementing and operationalising best practices with the goal of great customer experience

• Ensuring consistent delivery, quality standards, facilitation, and stakeholder management standards

• Supporting team members in navigating complex projects and encouraging innovative thinking in solutions design

• Ensuring consistent use of tools, templates, and documentation standards across all products and projects

What You Bring:

• Curious nature and logical approach to bridge business and technology, process or procedural challenges in a team environment

• Experience in financial services, fintech or e-commerce environments, or other regulated industries is a strong asset

• Strong understanding of business systems analysis methodologies, tools, and best practices

• Top tier communications, documentation, grace and stakeholder management skills, with the ability to translate business needs into technical solutions

• Strong understanding of fraud detection systems, cybersecurity domains

• Good understanding of the payments industry, including technologies such as chip/contactless payments (EMV), settlement and reconciliation systems, and POS/ABM ecosystems

• Experience managing enterprise IAM systems across a hybrid on-prem/cloud environment, including Active Directory, Azure-based identity services, and enterprise messaging and database platforms

• Strong understanding of Open APIs as publicly accessible, RESTful interfaces that support secure, scalable integration across distributed systems

• Knowledge of ISO 8583 and ISO 20022 standards

• Experience with UML, BPMN or other Visual Modeling notations

• Familiarity with regulatory requirements e.g., AML, KYC, GDPR, SOX

• Knowledge of data analytics and reporting tools, e.g., SQL, Power BI

• Comfortable with Atlassian Tools (Jira, Confluence); user management, site creation, project creation, workflow

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Systems, or a related field—or equivalent experience

• 5+ years of experience as a BSA, with at least 2 years in fraud prevention or cybersecurity domains

• Project Management foundational knowledge is an asset

• Agile and Scrum methodology experience

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

What Makes This Role Unique:

• We're a high-performing, collaborative team that thrives on curiosity, adaptability, and a good sense of humour. This means….

• You can laugh with the team and still help steer the ship when things get unpredictable

• You are interested in continuously learning, mentoring others, and leading through change

• You do not expect the work to be linear, routine, or free of ambiguity

• We're looking for someone who's not just technically sharp, but also emotionally intelligent, resilient, and ready to do their part in shaping the future of our practice.

Why Join Our Interac BSA Team:

• You want to be part of a team that values curiosity, collaboration, and continuous improvement

• You thrive in environments where no two days are the same; and you see ambiguity as an opportunity, not a blocker

• You're excited to lead initiatives, mentor others, and help shape how we deliver value through business systems analysis

• You appreciate a culture where we take our work seriously; but not ourselves

• We're building something meaningful, and we're looking for people who want to grow with us, challenge the status quo, and have a little fun along the way.

• Once again, if you're an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:

Connection: You're surrounded by talented people every day who are driven by their passion of a common goal.

Core Values:  They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.'s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.