Experienced Dental Receptionist/Administrator 5+yrs experience

2 weeks ago

Surrey, British Columbia, Canada Grandview Corners Dental and Wellness Full time $42,000 - $70,000 per year

Overview

We are seeking a dedicated and organized Dental Receptionist/ Admin to join our dynamic and long-term dental family The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a blend of at least 5 years dental office experience and strong communication skills to ensure a smooth operation at the front desk. The days for the position will be Tuesday to Saturday. Hours are: Tuesday 9-5, Wed 12-8, Thurs 12-8, Fri 8-5, Sat 9-5. in. Knowledge of Tracker software is a bonus. We look forward to hearing from you All resumes will be kept in confidence.

Responsibilities

  • Greet patients warmly and manage their check-in and check-out processes.
  • Schedule appointments and confirm patient visits using our electronic medical records system.
  • Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary.
  • Maintain accurate patient records, including updating medical history and insurance information.
  • Process payments and manage billing inquiries in accordance with office policies.
  • Assist in managing the flow of patients within the office to ensure timely appointments.
  • Collaborate with dental staff to ensure seamless communication regarding patient care. We are all about communication
  • Maintain cleanliness and organization of the front desk area and waiting room.

Skills

  • Proficiency in dental software Tracker is a must
  • Strong understanding of medical terminology related to dentistry.
  • At least five years experience in a dental office is mandatory
  • Excellent administrative skills with experience in front desk operations.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Strong interpersonal skills with a focus on providing outstanding customer service.
  • Experience with multi-line phone systems and basic office equipment is essential. Join our team as a Dental Admin, where your contributions will help create a welcoming environment for our patients while ensuring efficient office operations

Job Type: Full-time

Pay: $28.00-$35.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Vision care

Experience:

  • Dental receptionist/ Admin: 5 years (required)

Work Location: In person

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