Night Auditor

Vintage Hotels is now hiring a Night Auditor in Niagara-on-the-Lake

The Night Auditor balances daily revenue and cash receipts and reconcile numerous reports on daily business transactions.

Duties and Responsibilities:

Primary Responsibilities:

• Front desk duties include check in/check out procedures
• Responsible for reports & photocopies
• Performing accounting procedures
• Balancing all departments in Food and Beverage
• Answering phones in a professional manner
• Working with IVY, Maestro & Infogenesis systems
• Taking reservations inquiries on an occasional basis and checking availability
• Taking messages and forwarding to the appropriate departments
• Dealing with Guests in a professional service oriented manner
• Responding to Guest complaints
• Having a thorough knowledge of Lais Hotel Properties' products and services
• Actively seeking ways to meet Guests' product or service needs

Secondary Responsibilities:

• Able to deal with minor disputes
• Performing minor maintenance when required
• Responsible for evening Guest requests
• All other duties as assigned

Health and Safety Responsibilities:

• Carries out all duties in accordance with the Ontario Occupational Health and Safety Act. The Act is posted at each Team Member bulletin board and outlines the rights and responsibilities of both Management and Team Members
• Proactive on personal health and safety by properly using or wearing all protective equipment required for your position, maintaining an ergonomically correct workstation, and using proper lifting techniques (lift with knees)
• Chair is adjusted so that feet rest comfortably on the floor
• Keyboard and mouse must be adjusted at elbow level
• Computer monitor should be at eye level, directly in front of you and within arms reach
• Reports the absence of or defect in any equipment or protective device, which may endanger yourself or another Team Member as well as reporting all hazards to your Supervisor/Manager
• Reports to Management and seeks treatment immediately for all accidents and/or injuries, no matter how slight they may seem
• Must report all back strains, and other common illnesses or injuries that result from the duties of this position
• Properly operates any equipment, machine, device or work-related item, or work in a way that will not endanger yourself or other Team Members. Works with equipment at a safe speed with the proper protective equipment being used
• Ensures that photocopier, fax machines and printers are stationed and supported and are used in a safe manner
• When driving for company purposes, abides by all Ministry of Transportation driving rules to provide safety to themselves, clients and others on the road
• Not engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct. Do not endanger yourself by not asking for help when needed
• Do not carry more than you are physically able to do
• Complies with all company policies, procedures and safety guidelines as outlined in orientation and from your Manager/Supervisor

Technical/Managerial/Administrative Requirements:

• Valid computer knowledge
• Accounting experience
• Professional phone etiquette

Professional Requirements:

• Basic accounting skills
• Mathematical skills
• Numerical aptitude
• Front desk experience an asset
• Second language an asset
• Previous up-selling and/or sales experience is considered an asset

Personal Attributes:

• Flexible and co-operative team player
• Dependable
• Ability to work with minimal supervision, self-motivated
• Excellent communication ability
• Confidence in selling and up-selling products and services
• Positive sales oriented personality
• Desire to meet goals
• Ethical and honest

Physical Requirements:

• Ability to work steady nights
• Close quarter environment
• Patience in dealing with guests and balancing multiple demands

Questions, quoting the job title and location, may be directed to -

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Job Types: Full-time, Permanent

Pay: $20.50 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Life insurance
• Paid time off
• Profit sharing
• Store discount
• Wellness program

Work Location: In person