Hotel Night Auditor

6 days ago

NiagaraontheLake, Canada Holiday Inn Express Niagara-on-the-Lake Full time

The Holiday Inn Express and Staybridge Suites is actively recruiting for night audit; who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". Some Guest Service Agent shifts may also be available RESPONSIBILITIES - Answers internal or external phone calls in a pleasant and professional manner. - Processes check-in and check-out of all guests for the hotel and accurately maintains guest accounts. - Responsible to complete the daily checklist based on the shift AM / PM - Knowledgeable of promotions being offered by Holiday Inn Express/Staybridge Suites as well as the Rewards program, IHG Rewards. - Maintains record of Service Recovery (Guest Requests), ensuring communication to respective departments and follow up with guests - Ability to actively promote the services offered by the company, as well as those in the local area. - Adheres to all hotel policies regarding security, safety procedures, walk-in check-in, and guest confidentiality. - Ensures that any relevant guest or group information is passed on to the next shift. - Maintains the appropriate personal appearance and hygiene when on duty, including proper uniform. - Work over-night (11pm to 7am) SKILLS/KNOWLEDGE/EXPERIENCE - Must have a minimum of 3 months hotel front desk experience; - Opera PMS or other PMS experience preferred; - Friendly and courteous disposition; - Excellent interpersonal, organizational and communication skills; - Proficient with computerized systems, knowledge of Opera an asset; - Must be able to reliably work a variety of shifts **Job Types**: Part-time, Permanent Pay: From $18.50 per hour Expected hours: No less than 16 per week **Benefits**: - On-site parking Flexible language requirement: - French not required Schedule: - 8 hour shift - Holidays - Monday to Friday - Night shift - Weekends as needed **Experience**: - Customer service: 1 year (preferred) - Hotel Front Desk: 1 year (preferred) - Hotel: 1 year (required) Work Location: In person

  • Night Auditor

    2 weeks ago

    Niagara-on-the-Lake, Ontario, Canada Lai's Hotel Properties Ltd. Full time $84,600 per year

    Vintage Hotels is now hiring a Night Auditor in Niagara-on-the-LakeThe Night Auditor balances daily revenue and cash receipts and reconcile numerous reports on daily business transactions.Duties and Responsibilities:Primary Responsibilities:Front desk duties include check in/check out proceduresResponsible for reports & photocopiesPerforming accounting...

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  • Night Auditor

    2 weeks ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

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    1 week ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

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  • Night Auditor

    2 days ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

    **Vintage Hotels** is seeking a Night Auditor to balance daily revenue and cash receipts and reconcile numerous reports on daily business transactions. **Primary Responsibilities**: - Front desk duties include check in/check out procedures. - Responsible for reports & photocopies. - Performing accounting procedures. - Balancing all departments in Food and...

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    3 weeks ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

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    4 days ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

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    Niagara Falls, Canada Comfort Hotel Niagara Falls Full time

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    Niagara Falls, Canada Howard Johnson By Wyndham By The Falls Niagara Falls Full time

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    Niagara Falls, Canada Rodeway Inn Fallsview Niagara Full time

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