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Clinic Administrative Assistant

2 weeks ago

Surrey, British Columbia, Canada Pulse Physiotherapy & Sport Clinic Full time

Administrative Assistant – Pulse Physiotherapy (South Surrey)

Pulse Physiotherapy is committed to providing tailored, effective treatment in a warm and welcoming environment. We are seeking a motivated, detail-oriented, and organized Administrative Assistant to join our clinic in South Surrey.

Responsibilities

  • Perform general reception duties, including answering phone calls and emails, greeting patients, scheduling appointments, cleaning treatment rooms, scanning files, and completing data entry.
  • Process payments and reconcile insurer and patient accounts.
  • Use Jane Software for scheduling, billing, and managing third-party claims (ICBC, WSBC, MSP, and private insurers).
  • Maintain organized records and files for efficient access.
  • Manage correspondence and compile clinical records as requested.
  • Assist the clinic director with additional administrative tasks as needed.

Requirements

  • 1–2 years of experience in a customer-facing role.
  • Excellent written and verbal communication skills.
  • Strong organizational abilities and effective task prioritization.
  • Proficiency with Google Suite and Microsoft Office applications.
  • Familiarity with Jane Clinic Management Software is an asset.
  • Previous administrative experience—preferably in a healthcare setting—is an asset.

If you meet the qualifications and are interested in joining our team, please apply through Indeed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $18.00-$24.00 per hour

Benefits:

  • Company events
  • Extended health care
  • On-site gym
  • On-site parking

Application question(s):

  • Please provide your availability for this position, including the days of the week and shift times. Our clinic is open Monday to Friday from 8:00am to 8:00pm, and Saturday from 9:00am to 3:00pm. The typical shifts on weekdays are from 7:45am to 2:00pm and 2:00pm to 8:00pm.

Experience:

  • Customer service: 1 year (required)
  • Administrative: 1 year (preferred)

Work Location: In person