Administrative Assistant/Product Development Coordinator

Neptune Fresh Produce Inc.

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:

• Who are customer centric
• Who are able to deliver on their commitments
• Who value individual excellence and collective performance
• Who care and give back - sustainable agriculture, the environment, corporate citizenship
• Who go above and beyond to provide options for our customers
• Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

Fresh Start Foods Canada Ltd. was founded in 1993 to provide Foodservice Customers with a fresh alternative. An outstanding supply network, efficient distribution through our three regional locations, and our thoroughly modern processing plant are all part of our commitment to provide the freshest fruits and vegetables possible.

As our innovative business grows rapidly, we are seeking a full-time Administrative Assistant/Product Development Coordinator for our Richmond location. This person will be responsible for coordinating, developing, and completing new products in a timely manner.

Position: Full-Time, Permanent.

Salary: Between $45,000 to $60,000 per year, based on experience.

Schedule: Monday to Friday, 8:00am-4:30pm. In office.

Essential Functions:

• Initiating new product form requests and gathering necessary documentation from the sales team, including item descriptions, ingredients, ratios, dimensions, cuts, volume estimates, and pack sizes.
• Supporting the sales team with item information by reviewing active and inactive items for comparable pack sizes, dimensions, and cuts.
• Researching new raw material and packaging requirements during new product development.
• Requesting samples as needed and coordinating with the purchasing department to obtain ingredients and packaging.
• Ensuring the timely completion of new project development requests.
• Completing new product documentation to generate samples for approval.
• Arranging sample requests for new products and coordinating their delivery to customers.
• Coordinating shelf-life studies on new products.
• Requesting specification sheets for new products.
• Providing status updates to stakeholders to ensure new products meet launch dates.
• Once approved, setting up new items in Canopy and Print Station.
• Coordinating new item listings with GFS, SAP#, GTIN, PIC Cards, and Nutritionals.
• Communicating new item setups internally and externally, and arranging dry runs for inspection and error review.
• Analyzing sales performance for new products.
• Providing backup support for Customer Care.
• Offering general leadership to troubleshoot customer shortages and suggest possible substitutions.
• Other duties as required.

Qualifications:

• At least 1 year experience in an administrative or similar role.
• High school or equivalent.
• Experience in the food industry/food service would be an asset.
• Strong computer skills (ie. Google Suite, Google Sheets, Gmail).
• Strong written and verbal communication skills.
• Excellent time management and organization skills.

Fresh Start Foods offers a range of benefits, including:

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

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