Medical Receptionist

3 days ago

Cambridge, Ontario, Canada Cambridge Physiotherapy & Rehab Center Full time

An established, fast-growing multi-disciplinary clinic in Cambridge is seeking an ambitious, friendly, and organized part-time Medical Receptionist / Administrative Assistant to join our dynamic team — with opportunities for growth and long-term career development.

Our clinic offers allied health services with a strong focus on patient-centered rehabilitation and a supportive team culture. If you thrive in a fast-paced environment, enjoy helping others, and want to be part of a team that makes a difference in people's recovery, we'd love to meet you

Key Responsibilities

  • Greet and welcome all patients and visitors with warmth and professionalism.
  • Manage a busy front desk — handling multiple phone lines, emails, and faxes efficiently.
  • Schedule and confirm patient appointments while optimizing provider schedules.
  • Maintain accurate and organized patient records and clinical documentation.
  • Process payments, assist with billing, and manage insurance claims and referrals.
  • Coordinate communication between therapists, patients, and other healthcare providers.
  • Support staff by following through on administrative instructions and clinic procedures.
  • Handle general office duties such as scanning, faxing, and managing supplies.
  • Contribute to a positive, team-oriented work environment.

Qualifications

  • Previous experience in a medical or physiotherapy clinic setting is an asset.
  • Excellent communication and multitasking skills.
  • Strong organizational and problem-solving abilities.
  • Professional, friendly, and dependable with a positive attitude.
  • Proficient in using clinic management or scheduling software (experience with Clinicmaster app or any medical software is an asset).
  • Ability to work efficiently under pressure and manage competing priorities.
  • Reliable, punctual, and motivated to grow with the clinic.

Why Join Us

  • Supportive and collaborative team environment.
  • Comprehensive training and mentorship provided.
  • Opportunities for career advancement as the clinic continues to grow.
  • Be part of a team that is transforming how our community views rehabilitation and recovery.

If this sounds like the right fit for you, please send your resume and cover letter outlining why you'd be a great addition to our team.

We thank all applicants for their interest; only those selected for interviews will be contacted.

Job Types: Part-time, Permanent, Fixed term contract

Contract length: 12 months

Pay: $18.00-$22.31 per hour

Expected hours: 8 – 15 per week

Benefits:

  • On-site parking

Experience:

  • Front desk: 1 year (preferred)

Work Location: In person

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