Service Coordinator

1 day ago


Port Coquitlam BC VC S, Canada ADN Refrigeration Full time

ADN Refrigeration is a leading commercial refrigeration service contractor dedicated to providing reliable and efficient solutions for our clients. We pride ourselves on our technical expertise, exceptional customer service, and commitment to excellence.

About the Role We are looking for a highly organized Service Coordinator to join our commercial refrigeration team. In this role, you will manage the flow of service work from the initial phone call to the final invoice, acting as the primary link between our customers and our field technicians.

Key Responsibilities

  • Call Intake & Work Orders: Field incoming service calls, assess customer needs, and create detailed work orders in the system.
  • Dispatching: Schedule and dispatch technicians to emergency and planned jobs, optimizing routes for efficiency and urgency.
  • Communicate with technicians, clients, and vendors regarding service statuses and technical issues.
  • Service Estimating: Create, review, and submit accurate service estimates for repairs and maintenance.
  • Invoicing: Process work orders upon completion, ensuring parts and labor are accounted for, and issue final invoices to the customer.

What We're Looking For

  • Experience in the Commercial Refrigeration or HVAC industry is highly preferred.
  • Ability to remain calm and organized. Strong financial comfort (understanding margins, labor rates, and materials).
  • Clear and professional communication style for client-facing emails and dispatching technicians.
  • Proficient in MS Office (Outlook, Excel, Word) and service management software.
  • Strong communication skills, professional demeanor, and fluent English.

What We Offer:

  • Competitive salary
  • Opportunities to work with a dedicated team of refrigeration professionals
  • Growth and development prospects
  • Supportive, team-oriented work environment

Job Type: Full-time

Pay: $28.00-$32.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Experience:

  • Commercial HVAC-R or HVAC: 2 years (required)

Work Location: In person


  • Service Coordinator

    5 days ago


    Port Coquitlam, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! Job...

  • Service Coordinator

    7 days ago


    Port Coquitlam, Canada Carrier Full time

    **About this role** **Carrier Commercial Service**has an opening for an experienced **Service Coordinator**. This is **onsite** at our location in **Port Coquitlam BC**. We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working...


  • Port Coquitlam, British Columbia, Canada Clima design technologies Ltd Full time

    Junior Service Coordinator – Join Our Growing TeamAbout Us:Clima Design Technologies Ltd is a fast-growing provider of innovative HVAC solutions, dedicated to delivering energy-efficient and cutting-edge systems to our clients.We are looking for a Junior Service Coordinator to support our Service Coordinator in managing daily service operations. This role...


  • Port Coquitlam, Canada C&C Electrical Mechanical Full time

    **C&C Electrical Mechanical**; part of the Advantage One Group alongside NovaWest Electrical, Royal City Fire, Centerline Diesel, Coastal Food Equipment, and Centurion Contracting, is a dynamic and fast-growing service provider in the Lower Mainland. We are currently seeking a full-time **Service Department Coordinator** to join our team. This role is...

  • Service Coordinator

    2 days ago


    Port Coquitlam, Canada ADN Refrigeration Full time

    ADN Refrigeration is a leading commercial refrigeration service contractor dedicated to providing reliable and efficient solutions for our clients. We pride ourselves on our technical expertise, exceptional customer service, and commitment to excellence. **About the Role** We are looking for a highly organized **Service Coordinator** to join our commercial...


  • Port Coquitlam, Canada CustomAir Full time

    At CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our...

  • Service Coordinator

    1 week ago


    Port Coquitlam, Canada Toro Group of Companies Full time

    Position Overview We are seeking a highly organized and customer-focused Service Coordinator to join our team. This role is responsible for managing service, shipping, and warehouse requests by coordinating full-scope packages and scheduling tasks. The Service Coordinator ensures seamless communication with internal and external stakeholders, delivering...


  • Port Coquitlam, Canada MedScan Solutions Ltd. Full time

    **Physician Service Coordinator** **Location**: Port Coquitlam, BC **Job Type**: Full-time, In-Person Are you a people-person who loves helping others and making a real difference? We're looking for a **Coordinator** to join our team and help doctors and clinics navigate one of the biggest milestones in their careers: transitioning or closing their...


  • Port Coquitlam, British Columbia, Canada Clima design technologies Ltd Full time

    Junior Service Coordinator – Join Our Growing TeamAbout Us:Clima Design Technologies Ltd is a fast-growing provider of innovative HVAC solutions, dedicated to delivering energy-efficient and cutting-edge systems to our clients.We are looking for a Junior Service Coordinator to support our Service Coordinator in managing daily service operations. This role...


  • Port Coquitlam, Canada Glastech Glazing Contractors Ltd. Full time

    Major Responsibilities - Responsible and accountable for overall operation of the Department - field/office - Increase sales - work closely with Business Development group and build team accordingly. - Leverage existing customer base - _create/build relationships_ - Work closely with Operation and Project Management on warranty determination for past...