Office & I.T. Coordinator

6 days ago

Oakville, Ontario, Canada A.W. Hooker Associates Ltd. Full time $40,000 - $60,000 per year

A.W. Hooker Associates Ltd is a medium sized Quantity Surveying company for the construction industry with over fifty years of experience in the industry. Our expertise is collective with experts in all disciplines including Architectural, Structural, Civil, Independent Certification, Mechanical, and Electrical. We're currently looking for a proactive, motivated and tech-savvy Office Coordinator who will be reporting to the Office Manager to join our team and keep our workplace running smoothly.

As our Office & I.T. Coordinator, you'll be the go-to person for all things administrative and technical. Your role will blend administrative support with hands-on I.T. coordination to ensure our team has the tools and environment they need to thrive. This full-time role will be in-office 5 days per week in our Oakville office.

Office Administration

  • Coordinate day-to-day in office operations, mail collection, supplies, and vendor relationships
  • Answer telephone and relay telephone calls and messages (Zoom)
  • Organize and coordinate couriers for pick up and drop off of equipment in a timely manner
  • Support internal communications and help organize team events
  • Co-ordinate and plan for office maintenance and improvements, and help coordinate office moves, storage, and so on.
  • Provide customer service and employee support via phone and email

I.T. Coordination & Support

  • Act as first-level I.T. support for hardware, software, and network issues for basic issues.
  • Maintain inventory of I.T. assets and office equipment
  • Liaise with external I.T. service providers for escalated support
  • Assist with system updates, backups, and basic troubleshooting
  • Coordinate onboarding/offboarding processes, including equipment setup and access provisioning
  • Ensure compliance with data security and privacy protocols

Other Administrative Duties

  • Participate in Health and Safety committee and conduct office inspections, issue PPE, and discuss site visit requirements with staff as needed.
  • Research and assistance in creating and updating policies
  • General accounting back-up/support
  • Issue Insurance certificates for projects on request
  • Assist Executives with administrative tasks when needed
  • Manage travel arrangements and internal document organization
  • Organize Credit card receipts and submissions, and review expense reports

Skills and Experience Required

  • Experience in office administration and I.T. support is an asset
  • Tech-savvy with a natural ability to troubleshoot and liaise with multiple stakeholders.
  • Strong sense of urgency and ownership with resolving issues
  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Familiarity with Windows OS, Microsoft 365, and basic networking
  • Ability to work independently and collaboratively in office
  • Class G Driver's License with own car preferred as some travel is required for purchasing of supplies, and delivering computer equipment. Mileage is reimbursed.
  • Experience with I.T. ticketing systems is an asset.

Qualifications / Educational Requirements

  • College Diploma in Office Administration, Business administration, I.T. Administration and/or combination of education and experience is an asset

Salary commensurate with position and experience and includes an excellent benefit package, including RRSP matching, summer hours, and professional development opportunities. Bonus and incentive programs also available to further supplement salary. All applications will be treated with the strictest confidence. Only suitable applicants will be contacted.

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