Auction Operations Crew

About Us
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Job Description
The Auction Operations Crew Member is a versatile role supporting the successful execution of auctions and daily site operations. Crew Members work across a wide variety of responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a commitment to safety and customer experience while performing duties that ensure our auctions run smoothly and professionally.

Responsibilities

• Support auction yard operations by checking in, staging, tagging, and releasing equipment
• Safely operate light and heavy equipment, following company standards and certifications
• Assist customers on-site and provide sale-day support such as shuttle driving, cart driving, or customer service
• Maintain site cleanliness, perform janitorial and groundskeeping tasks, and operate support vehicles like water trucks
• Ensure health, safety, and environmental compliance at all times while reporting hazards promptly
• Work collaboratively with yard management, operations staff, and the inspection team to deliver seamless auction events
• Contribute ideas for continuous improvement while upholding company values and delivering excellent customer experiences
• Work is performed both outdoors and indoors, often in fast-paced auction environments
• Physical activity includes walking, lifting, climbing, and equipment operation
• Seasonal weather conditions may require work in heat, cold, rain, or dusty environments
• Shifts vary and may include long hours during auction events

Auction Yard Operations

• Assist in all pre- and post-auction yard procedures, including equipment check-in, staging, display, and release
• Operate, drive, and maneuver heavy/light equipment following company policies and safety standards
• Support the DIA (Delivered, Inspected, Advertised) Team with photos, clerking, and verification of listings
• Apply lot numbers and ensure proper equipment tagging
• Conduct basic equipment assembly, fueling, fluid checks, and light maintenance

Customer Service & Auction Support

• Greet and assist customers in the yard and auction area; provide guidance to ensure a positive experience
• Support sale-day operations such as equipment movement, cart driving, signage setup, and customer shuttling
• Serve in roles as needed (e.g., Shuttle Driver, Cart Driver, Customer Service Representative, Cook, etc.). Site & Facility Maintenance
• Maintain auction site appearance and functionality by performing janitorial, housekeeping, and groundskeeping duties (all season)
• Conduct facility inspections and report issues promptly to management

Qualifications

• Valid driver's license (class requirements may vary by location/role)
• Strong focus on safety, attention to detail, and following procedures
• Ability to operate or willingness to learn to operate light/heavy equipment (training provided)
• Customer service skills with a professional, approachable demeanor
• Willingness to perform physical labor and work outdoors in varying weather conditions
• Flexibility to work extended hours, evenings, and weekends during auction periods
• Previous experience in yard operations, equipment handling, or auction environments
• Knowledge of farming, construction, or industrial equipment
• Certification in First Aid, Loader Operation, or other relevant safety training
• Experience in customer-facing roles (hospitality, retail, service industry)