Director Information Technology

Deadline to Apply: Sunday, November 16, 2025 at 11.59 PM

Employment Type: Permanent Full-Time

Base Location: HEADQUARTERS BUILDING , 200 Maple Grove Road, Cambridge, ON

Shift: Day

Hours of Work: 40 Hours per week

Number of Position: 1

Union: Senior Officer Association

Reason for Vacancy: Retirement

2024 Salary Range: $161,196 - $189,642

• The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining.

To direct the general operation, administration and sworn and civilian staff of the Information Technology Branch: the analysis of current and future IT requirements, strategic direction and day-to-day operations of the IT Branch; prioritizing needs; researching available options; recommending solutions, and managing the implementation of these solutions. The Director of Information Technology is responsible for the strategic planning, management, and execution of information technology initiatives. The Director remains current in IT best practices and incorporates such practices into the IT Branch. By leveraging innovative and cost-effective technology, empowering members to sustainably offer state-of the art policing systems that meet modern demands

• The incumbent works toward broad organizational objectives, making decisions at a director level.
• Develops and implements strategic plans and applications for the IT systems that will meet the current and future needs in coordination with the ESCO Shared Services Director.
• Ensures the continuous supporting, monitoring, maintenance and upgrade of existing equipment to minimize down-time.
• Prepares annual reports on WRPS information technology operations.
• Ensures the security and integrity of all IT systems, implementing cybersecurity measures to protect sensitive law enforcement data.
• Serves as project manager on specific information technology projects
• Manages within project's scope, schedule and budget.
• Prepares, controls and monitors the Information Technology Branch budget
• Identifies staff training requirements.
• Ensures adequate staffing to meet current and future service needs.
• Establishes performance standards and conducts regular performance evaluations.
• Liaises with and maintains relationship with the Region of Waterloo's Information Technology Branch for the purpose of sharing services, HXM.
• Liaises with and maintains relationships with ESCO Shared Services Director and members.
• Performs other related duties as assigned.

• Comprehensive knowledge of LAN, WAN, servers and technologies used in law enforcement
• Knowledge of VB, C+, HTML, Windows, Microsoft Project, ORACLE Si, SQL, XML, ERWIN, ACCESS, GIS Mapping, Database Administration, RMS, ERPs, HRIS, Financial Information Systems, Learning Management Systems, Talent Management Systems, Web management, IT infrastructures, network architectures, data management, Telephone infrastructure, VOIP Infrastructure, CPIC, CPIC MQ, Firewall and Technical Security Systems, cybersecurity, PKI, Entrust and mail routing protocol
• Bachelor's degree plus related experience. Master's degree is preferred.
• Microsoft Certified Systems Engineer (MCSE) is an asset.
• Experience with cybersecurity and data protection practices.
• Minimum of eight (8) to ten (10) years of experience in IT, including supervisory experience
• Minimum 3 years of experience at a senior management level is required.
• Resource management and budgeting skills required
• Knowledge of police computer networks and systems and current policing practices an asset

• Able to read and comprehend technical manuals, updates, bulletins, periodicals and magazines to keep abreast of and communicate to others current technology and trends.
• Able to prepare project charts and work schedules. Ability to write user and technical documentation and reports, and experience with training users and staff.
• Able to prepare/present training courses, information seminars, system documentation and user manuals.
• Ability to prepare and present reports to Police Service Board meetings.
• Able to give presentations, speeches and demonstrations internally and externally, communicating information to a variety of audiences.
• Able to verbally respond to technical inquiries. Effective interpersonal and communication skills required to discuss problems and solutions with both technical and non-technical personnel. Policy administration experience required.
• Able to obtain A valid Class "G" driver's license with fewer than six demerit points is required in order to operate a Police Services vehicle. Ability to travel within and outside of the region.
• Able to maintain strict confidentiality of sensitive matters and pass enhanced security clearance requirements.
• Able to work independently or to participate as an effective team leader or member and support and project values compatible with the organization.
• Ableo participate as an effective team member. Must have an understanding of the WRPS Strategic Business Plan, mission, vision and values.

Why join WRPS?

• Tuition reimbursement program
• Defined benefit pension plan OMERS
• Comprehensive benefits coverage, including employer-paid Health/Dental and Life Insurance
• Dynamic, team-focused environment supporting the community
• Employee Assistance Program for fitness and wellness
• 2025 Southwestern Ontario's Top Employers
• 2025 Waterloo Area's Top Employers
• 2024 Salary Range: $161,196 - $189,642 (*The current collective agreement expires on December 31, 2024. Wages are subject to Job Evaluation and negotiated adjustments through collective bargaining)

If you're interested in this position, please apply online by Sunday, November 16, 2025 at 11.59 PM

Please ensure you provide all supporting information from current and past employment (if applicable) to specify how you meet the requirements for this position in your online profile. You will be assessed based on the information provided in your application.

If you require accommodation in completing the application process, or with any portion of the application process or interview, please email the WRPS at .

Diversity through inclusion – we are an Equal Opportunity Employer.

We thank all applicants; however, only those selected to move forward will be contacted.