Receptionist - Admin, Full Time

2 weeks ago

Markham, Ontario, Canada LIBERTY TAX SERVICE Full time $35,000 - $42,000 per year

Receptionist – Admin Full Time

The Receptionist - Admin will assist with the day-to-day operations of the office. In this position, the Receptionist - Admin will be responsible for providing prompt and professional receptionist duties and accurate administrative support.

Job Responsibilities:

  • Professionally greet office visitors at reception/promptly answer incoming calls.
  • Promptly and professionally answer the Canadian Customer Care Line with empathy and attention to detail. Resolve the client's issue, if possible, or forward to the franchisee, or escalate if required.
  • Manage relationships with vendors, service providers, and landlord, ensuring that all invoices are paid on time
  • Provide accounting & administrative support
  • Point person for mailing, shipping, supplies, equipment, bills, and errands.
  • Conduct Client Call Campaigns as required
  • Responsible for maintaining office supply inventory
  • Other duties as assigned

Qualifications:

  • Minimum 2 – 3 years Receptionist/Administrative experience required
  • Strong verbal and written communication, interpersonal and organization skills
  • Proven ability to handle confidential information with discretion and demonstrate the highest level of customer/client service and response
  • Excellent attention to detail with the ability to work under pressure, meet deadlines
  • Highly organized with exceptional multi-tasking and time management skills
  • Ability to quickly manage and solve problems under demanding situations
  • Advanced knowledge of Windows 11 and Microsoft Office Suites, proficient working with Excel spreadsheets
  • Ability to work both independently and within a team

Physical Demands and Work Environment

Position requires working at a desk at the corporate office for periods of time up to eight hours per day, lifting weights up to 30 lbs.

*Renumeration based on experience.

Job Types: Full-time, Permanent

Pay: $35,000.00-$42,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • Reception Admin: 3 years (preferred)

Work Location: In person

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