Customer Support
4 days ago
Customer Support & Installation Technician (L1 / L2)
E.C.I. Networks is seeking a Customer Support & Installation Technician to provide L1/L2 technical support and on-site installation for Microchip timing and synchronization solutions.
Responsibilities
- L1/L2 troubleshooting and customer support
- Install, configure, and commission Microchip systems
- Support GNSS antennas, cabling, and system turn-up
- Document work and escalate complex issues to engineering
Requirements
- 2+ years in technical support or field installation
- Basic networking and Linux/CLI knowledge
- Willingness to travel
Preferred Asset
- Experience with Microchip products (TimeProvider, SyncServer, GNSS, NTP/PTP)
Training provided.
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