Sales Support Specialist

2 weeks ago

Dorval, Quebec, Canada ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world

This Position reports to:

Inside Sales Manager, Canada

As a Sales Support Specialist, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

This role is contributing to the Electrification, Smart Building division of ABB Canada and is located in Dorval.

The work model for the role is hybrid, with 3 days per week at the office.

You will be mainly accountable for:

  • Supporting your Sales colleagues to determine the optimal and most cost-effective solutions to meet customer needs.
  • You will play a key support role for the Sales team, preparing pricing reviews & providing exceptional sales support for our emergency lighting products within the Canada.
  • Reporting to the inside sales and customer service manager, your strong technical and market knowledge will assist you in bringing efficient and effective solutions to customers.
  • Providing support to internal and external sales teams by interpreting special requirements & indicate them on order according to procedure.
  • Analyzing customer needs and competitor offers through market intelligence and insight from Sales teams.

You will join a talented and high performing team, where you will be able to thrive.

Requirements:

  • A college diploma or equivalent.
  • 1-2 years of experience in sales support, working as Support Sales roles with financial sales experience.
  • Sound knowledge of understanding ratio & market sales analysis.
  • Knowledge of SAP, SFDC (assets)
  • A high level of self-motivation, curiosity and desire to learn about new technologies.
  • A collaborative, solutions-oriented approach and strong communication skills in French & English. English is necessary to communicate with clients outside of Quebec.

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

  • Women
  • Indigenous peoples
  • Members of visible minorities
  • Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

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