Customer Support

2 weeks ago


Dorval, Quebec, Canada E.C.I. NETWORKS INC. (ECI NETWORKS) Full time

E.C.I. Networks is seeking a Customer Support & Installation Technician to provide L1/L2 technical support and on-site installation for Microchip timing and synchronization solutions.

Responsibilities

L1/L2 troubleshooting and customer support

Install, configure, and commission Microchip systems

Support GNSS antennas, cabling, and system turn-up

Document work and escalate complex issues to engineering

Requirements

2+ years in technical support or field installation

Basic networking and Linux/CLI knowledge

Willingness to travel

Preferred Asset

Experience with Microchip products (TimeProvider, SyncServer, GNSS, NTP/PTP)

Training provided.



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