Business Manager

Job Title: Business Manager

Location: The Residences On Yonge – Aurora, Ontario

Reports To: General Manager

Supervises: Receptionist

Position Summary

The Business Manager is responsible for the financial and administrative management of The Residences On Yonge, ensuring accurate accounting, effective office administration, and compliance with corporate policies and applicable regulations. This position oversees bookkeeping, financial reporting, resident billing, and vendor payments using the Yardi accounting platform.

In addition, the Business Manager supervises the Receptionist and supports the General Manager in maintaining efficient operations and a professional, resident-focused environment. The successful candidate will possess strong accounting and bookkeeping experience, excellent organizational skills, and the ability to manage multiple priorities with accuracy and discretion.

Key Responsibilities

Accounting and Financial Management

• Manage all accounting functions in Yardi, including general ledger, accounts payable, accounts receivable, and financial reporting.

· Process vendor invoices, verify coding, and ensure timely and accurate payments in accordance with company procedures.

· Prepare monthly reconciliations of bank accounts, resident accounts, and petty cash.

· Maintain complete and accurate accounting records to support internal and external audits.

· Prepare and distribute monthly financial statements, variance reports, and other management reporting as required.

· Assist the General Manager and corporate accounting team with annual budget preparation, forecasting, and expense analysis.

· Monitor cash flow, deposits, and collections; ensure accurate application of resident payments and resolve billing discrepancies.

· Support the corporate finance team with quarterly and year-end reporting requirements.

Office and Administrative Operations

• Oversee daily administrative operations of the community's office, ensuring smooth and efficient workflow.

· Prepare, process, and maintain correspondence, contracts, and confidential records.

· Maintain organized electronic and physical filing systems in compliance with company and privacy standards.

· Manage vendor relationships, supply orders, and service agreements.

Resident and Revenue Administration

• Manage all resident billing and account maintenance in Yardi, including rent, services, and ancillary charges.

· Support resident onboarding, move-in/move-out processes, and related financial transactions.

· Generate and distribute monthly statements and ensure timely collection of resident payments.

· Provide courteous and professional assistance to residents and families regarding account or billing inquiries.

Reception and Staff Supervision

• Supervise and support the Receptionist to ensure front desk operations meet company service standards.

· Oversee scheduling, training, and performance evaluation of the Receptionist.

· Ensure consistent and professional handling of resident, family, and visitor inquiries.

Human Resources and Payroll Support

• Maintain employee personnel files and ensure proper documentation for onboarding and compliance.

· Assist with tracking attendance, vacation, and payroll-related information.

· Liaise with corporate HR and payroll to ensure accuracy and adherence to policies and employment legislation.

· Proficiency with Dayforce payroll system considered an asset for accurate payroll processing and reporting.

Compliance and Reporting

• Ensure compliance with company accounting policies, internal controls, and privacy standards.

· Support management during audits, inspections, and financial reviews.

· Maintain awareness of regulatory requirements applicable to retirement home operations and ensure records and processes meet standards.

Qualifications

• Post-secondary diploma or certificate in Accounting, Business Administration, or Office Administration.

· Minimum of 3–5 years of progressive accounting or bookkeeping experience, preferably within a retirement home, property management, or hospitality environment.

· Proficiency with Yardi (required) and Microsoft Office Suite (Excel, Word, Outlook).

· Proficiency with Dayforce payroll system considered an asset for accurate payroll processing and reporting.

· Strong understanding of accounting principles, reconciliations, and financial reporting.

· Demonstrated accuracy, attention to detail, and ability to meet deadlines.

· Proven ability to handle confidential information with discretion.

· Strong communication and organizational skills, with the ability to manage competing priorities.

· Supervisory experience considered an asset.

Core Competencies

• Advanced accounting and bookkeeping skills

· Analytical thinking and problem-solving

· Professionalism, integrity, and accountability

· Strong organizational and time management skills

· Leadership and teamwork

· Customer service orientation

Work Conditions

• Full-time, on-site position.

· Occasional Manager-on-Duty responsibilities on weekends.

· Flexibility may be required to support operational or special event needs.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person