Production Manager

Collision Repair
• Operations
• Production
• Leadership
• Customer Service

Shift your career into high gear with Zenetec, an industry-leading collision repair and automotive operations team known for quality, innovation, and exceptional customer care. We are hiring a Production Manager (Assistant Manager) to support operations at our Aurora location—driving workflow, production, team leadership, and customer satisfaction.

This role is ideal for someone with experience in management, operations, production supervision, automotive repair, manufacturing, warehouse or plant leadership, or any fast-paced customer-focused industry.

Why Join Zenetec?

• Join a reputable, growth-focused collision repair and automotive services company.
• Work with a supportive leadership team invested in your development.
• Access ongoing training, leadership development, and career advancement.
• Thrive in a culture built on teamwork, safety, and continuous improvement.

What You'll Do (Key Responsibilities)

As our Production Manager, you will play a central role in leading daily shop operations, ensuring optimized production flow, team performance, and superior customer service.

Operational & Production Leadership

• Oversee daily shop workflow, production scheduling, and work-in-progress.
• Set and monitor production targets, ensuring efficient, on-time repairs.
• Lead daily production/operations meetings to align priorities and resources.
• Support continuous improvement initiatives to enhance shop processes.

Team & Supervisory Leadership

• Coach, mentor, and support technicians and team members.
• Foster a positive environment centered on teamwork, communication, and accountability.
• Provide daily supervision, guidance, and operational decision-making.

Quality Control & Customer Experience

• Ensure repairs meet Zenetec's high standards for quality, safety, and service.
• Deliver outstanding customer service, supporting customer communication and issue resolution.
• Collaborate with estimators, insurance partners, and internal departments.

Health & Safety

• Promote safe work practices in alignment with OHSA standards.
• Ensure compliance with all safety, housekeeping, and operational policies.

What You Bring (Qualifications)

We're looking for a strong people-leader who excels in a fast-paced environment and understands production flow, customer service, and operational performance.

• Knowledge of the collision repair process, automotive service, or related production/operations environments.
• Strong organizational and problem-solving abilities.
• Excellent communication and team leadership skills.
• Experience with management systems, estimating software, Microsoft Office, or business operations tools.
• Background in automotive, manufacturing, warehouse/plant operations, hospitality, retail management, or any customer-driven industry.
• A positive, adaptable, and growth-oriented mindset.

Perks & Growth

• Competitive compensation package
• Ongoing training, leadership development, and advancement opportunities
• Ability to backfill or progress into a General Manager position
• A workplace culture that values respect, teamwork, and fun

Ready to Accelerate Your Career?

If you're a dedicated leader with strengths in operations, production, supervision, and customer service, we want to hear from you. Apply today to join a team where quality, integrity, teamwork, and continuous improvement drive everything we do.

At this time, we can only consider applicants with Canadian permanent residence or citizenship status.

Zenetec is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.