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Clinic Assistant

2 weeks ago

Airdrie, Alberta, Canada Zenith Physiotherapy & Wellness Clinic Full time

Zenith Physiotherapy and Wellness Clinic has been proudly serving the people of Airdrie and neighbouring communities for the last 8 years and counting. Our team consists of Physiotherapists, Chiropractors, Registered Massage Therapists, administrative and support staff, driven by a shared passion to help our clients achieve the best quality of life. Our commitment to patient care and experience has earned us the community recognition as the best rated Multidisciplinary Clinic in Airdrie for 8 years in a row.

Our fast growing operation has an immediate opening for a Clinic Assistant to provide a blend of back end and front-desk support for our clinicians.

Please read this before applying

This position requires schedule flexibility and availability with short notices. Our clinic opens 8am-8pm Monday-Fridays and 9am-2pm on Saturdays. Schedule commitments will include combinations of mornings, afternoons and Saturday shifts. The position demands both physical and mental ability to work in a fast paced environment requiring constant switching of workflow between front end (client facing) and back end clinical support/housekeeping) tasks. We appreciate all interests, but only candidates who can meet this level of demand and flexibility need to apply for this position.

What we require of you

  • Excellent people and customer service skills with demonstrable understanding of patient experience principles.
  • Ability to work in a fast paced environment requiring ability to switch workflow between front end client facing to back end clinical support, to meet a rapidly change in the clinic's demand.
  • Ability and commitment to assist the clinic's therapists with various tasks including preparation and application of treatment modalities (hot/cold) packs, Laser and ultrasound
  • Sanitising treatment tables and equipment after each use, restocking clinic supplies, Organising treatment area and stocking laundries as needed.
  • This role will be well suited for someone with previous experience working in a therapy, rehab or multidisciplinary clinic.
  • Must be able to work as part of a team and independently with minimal supervision .
  • Excellent telephone skills with outstanding ability to communicate with patients, clinicians and other stakeholders.
  • Highly organised, attentive to details and results oriented with ability to multitask.
  • Committed to self improvement and being willing to contribute to the clinic quality improvement process.
  • High level computer skills and are comfortable learning new programs/systems. Previous experience using EMR Software will be a strong asset.

What you can look forward to:

  • Opportunity to be part of an awesome, dynamic, diverse, friendly and supportive team.
  • Opportunity to grow with and contribute to the growth of a forward looking and dynamic organisation.
  • Competitive remuneration with career progression pathways for proven employees
  • Generous Employee Health and Wellness Benefit Package.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off

Work Location: In person